伊麗莎白公園温泉度假酒店(Thermal Resort Hotel Elisabethpark)

L'hôtel est un peu vieillissant. Le hall d'accueil est froid et ne donne pas forcément envie de rester. Les chambres sont grandes et propres. Dommage que la salle de bains ne soit pas équipée d'une douche plus récente que la baignoire avec rideau vieillot. La chambre est en revanche très mal insonorisée, sur l'extérieur comme à l'intérieur. Seule une porte sépare les chambres et on entend tout ce que dit le voisin. Sur l'extérieur, si vous voulez vous coucher avant 23h le vendredi et les samedi soir, oubliez ! Le bar d'à côté a une animation, avec en prime de la débile musique techno le vendredi soir. C'est très déplaisant quand vous êtes avec des enfants et que vous finissez votre semaine, en voulant passer une nuit convenable avant de reprendre la route. Un grand hôtel familial comme celui-ci aurait pu faire en sorte d'éviter ce genre de spectacle. La chose la plus décevante reste le repas du soir. Il n'y a aucune variété, toujours les mêmes salades en entrée et seulement un plat pour le diner. Si cela ne vous plaît pas, vous ne pouvez vous rabattre que sur les pâtes à la sauce tomate (on y ajoute de la mozzarella ou quelques légumes pour faire illusion d'un jour sur l'autre). Un seul dessert est proposé (avec quelques fruits à côté tout au plus). Pour finir par une note positive, il en faut, la piscine est un plus après le ski et le personnel de l'hôtel est sympathique et plutôt avenant.

De kamers waren ruim en schoon. Het hotel is mooi gelegen. Vriendelijk personeel Helaas ruikt het muf in het hele hotel en op de begane vloer naar riool, was het eten zeer slecht, je kan maar beperkt in de sauna (tussen 16-19 uur) en de bar ging pas om 18 uur open. Omdat het avond eten zo slecht was, zijn we a la Carte gaan eten in het bijhorende restaurant, waar het eten overigens uitstekend was! Hierdoor hebben we wel meer kosten gehad, die we dachten te besparen bij de aantrekkelijke prijs van het verblijf. Geen aanrader dit hotel !

Mein letzter Aufenthalt im Elisabethpark war 2021, also während der Pandemiezeit. Die Service- und Qualitätsmängel damals waren laut Hotelmanagement auf die Pandemie zurückzuführen. Also habe ich beschlossen 2023 einen neuerlichen Versuch zu machen. In Bad Gastein hat sich in der Zwischenzeit viel getan, neue Qualitätshotels haben eröffent, der Ort lebt auf. Ich hoffte, dass sich das auch auf das Elisabethpark auswirkt. wurde aber bitter enttäuscht. Es ist jetzt noch schlechter als 2021. Das ganze Haus riecht muffig, so als ob seit Jahren nicht gelüftet worden wäre. 2021 gab es noch limitierte Öffnungszeiten von Sauna und Dampfbad (16 bis 19 Uhr), 2023 ist dieser Bereich gänzlich geschlossen. Von 22 - bis 07 Uhr ist die Rezeption geschlossen, wenn man in dieser Zeit abreisen möchte, muss man über eine steile Treppe zum Skidepot klettern und das Hotel durch einen Seitenausgang verlassen. In den finsteren Gängen sind teilweise Glühlampen defekt, Aufzüge außer Betrieb,... Wie so ein Hotel 4 Sterne halten kann, ist mir unerklärlich. Es war sicher mein letzter Aufenthalt dort.

Ambiente pessimo. Stile misto tra vecchio e moderno. Puzza terribile. Personale maleducato e poco collaborativo. Si salva solo il direttore barra titolare. Alle 22 chiudono le porte e si accede solo da un lato previo codice . Cibo scarso e con poca scelta e di qualita' bassa. Non consigliato visto il prezzo pagato. Ambiente molto fatiscente NON CI TORNERO MAI PIÙ Bad environment. Mixed style between old and modern. It smells awful. Rude and uncooperative staff. Only the titular bar director is saved. At 10pm the doors close and access is only from one side with a code. Poor food with little choice and low quality. Not recommended for the price paid. Very run down environment I WILL NEVER GO BACK

Situato in ottima posizione…a 2 minuti a piedi dalle fantastiche cascate, a 5 minuti a piedi dalla fermata dell’autobus, dalla stazione, dalle meravigliose Felsentherme. Le stanze sono molto grandi e la struttura dispone anche di una piscina interna, di saune, bagno turco e zona relax…che dire? CONSIGLIATISSIMO!!!

The hotel was a reasonable price but it was made apparent why, when reflecting on my stay here. The breakfast was okay but the evening meals were inedible. Do not expect any traditional Austrian food which you would get on the slopes. In the end we chose to eat out over eating in the hotel, which made up for the reasonable price that was advertised. Alongside the low standard of the food, the staff were not very hospitable and sometimes quite rude. Myself and other members of the party got quite bad food poisoning from the food one night, when we addressed with a member of staff they tried to blame the altitude. We know other guests had similar issues, so it wasnt just unique to our group. If you want a cheap night stay, in a decent location then I would recommend but do not go half board and subject yourself to the evening meals.

I do not recommend. I was in january 2024. From the start we had the impression that we are not welcome, the hotel staff was not friendly. Every day the same thing at the breakfast, 6 days. One toaster for 200 persons . Very bad coffee. At dinner the same thing , not very diverse. The room very old, not painted for decades, good space. Superficial cleaning. Old and dirty carpet in the room. Hotel in good location. Parking next to the hotel, paid parking, not included ( 28 euro a week). Low temperature at the pool. 32 for the water , 20-23 ambient air. Some friends of us had to change the room because was wet! And onother family had problem with electricity. Even if the price was ok I won’t come back, I prefer to pay more and have better conditions. Free entry at the pool and sauna but we had to pay at the reception the bathrobe. At the pool just one old hairdryer. Overall I do not recommend.

Just back from a week stay. Hotel is nice and clean, pool facilities and sauna etc adequate. Food was plentiful and pretty tasty. Breakfast especially had plenty of buffet choice. Unlike some other reviews here I would say the staff were the highlight of the stay. Friendly and helpful without being too overbearing. The only comment I would make is that if skiing/boarding the walk up to lifts is steep... so either accept the queue for the hotel shuttle (at most 15-20 mins) or take the skibus from 50 metres along the road. All in all would definitely return.

We would like to praise Karina, a very kind and exceedingly serviceminded waiter in the restaurant. Always at your service when needing it with the biggest and kindest smile. Thank you for great service Karina. I would say her colleagues could learn by her, the way she is around the guests is 5 stars from us. One other lady (maybe a manger or so) who stood in the restaurant every evening, should learn how to smile more and improve her guest hospitality. Other wise, the receptionists were very nice and accommodating. The hotel is extremely charming with a lot of cultural history. Surroundings were incredibly beautiful. Very nice place, and we would definitely visit again some time.