Quite disappointed. Firstly, do not book the breakfast. There is no choice at all, it’s porridge or omelette every day - you can’t even get your eggs done another way. The woman who serves it just stands blankly in front of you without saying a word, doesn’t explain the options, when pressed just replies “omelette” over and over. This is served with a croissant, a few olives, and a bit of bread on the side etc. The croissants are soggy and inedibly chewy at the bottom, clearly from frozen, literally couldn’t eat them. Bread is rock solid. We initially thought the price was decent when first booking breakfast (and hadn’t had it yet) but the street is full of cute places offering actual nice breakfasts for half the price, so it’s very high for the area. There’s also no air con in the restaurant and the sun hits it directly so it’s very warm. Besides the sad breakfast, the experience was mixed/poor. Besides the strange interpretation of customer service in the restaurant, staff are generally pleasant and ready to help with luggage. The bathroom is well stocked with toiletries and has a spacious shower, and the hotel’s location in the old town is ideal. 15 minutes from fountain square, maybe 10 to the promenade. Now for the flipside: only one flat pillow each, looking very lost on the large double bed. Duvet is the wrong size for the bed, it doesn’t even each the sides of the mattress, let alone hang over, so you’ll be duvet fighting all night. Room has a lot of floor space but they clearly didn’t know what to do with it, it all just feels a bit lost and uninspiring, certainly doesn’t feel like a boutique hotel at all. For some inexplicable reason they are reluctant to replenish the toilet paper until you literally go down to reception to ask for some each time; the cleaner is happy to replace shampoo but seemingly not toilet paper, and they only provide one roll at a time, so you’re always caught short at some point - just bizarre. Window for the room without a balcony is not to the outside but to the corridor which lacks privacy, not sure if we missed this in the room description but what couldn’t be expected is that the corridor remains fully illuminated all night and the curtains don’t block the light. You obviously also can’t really air the room because of the window situation.
61 評價