Residence Inn Albany Clifton Park

What you would expect from a Residence Inn. Clean, functional rooms. Friendly and helpful staff (especially at breakfast). Better than average breakfast with lots of options, plentiful seating. The major issue is noise - either from barking dogs in the many rooms that seem to have pets, or from the Northway, which is a mere stone's throw from the back of the building. The road noise was magnified in the rain. My advice - make sure your rooms are in the front of the building and no where near any pets. The signage on Route 9 is inadequate - especially at night. Easy to miss.

Our request for early check in was accommodated on arrival around 1:00 PM by Hana who was also very pleasant, cheerful and helpful throughout our stay The Pre-room Check by head of household is either non-existent or lacking in due diligence as the first time we used the toilet it did not flush & we noted the sink did not drain. On arrival back later in the afternoon, Hana assured us all was fixed. Unfortunately for the balance of our two-night stay, the toilet often required multiple flushes to dispose of the waste and the sink took some 90 minutes to drain out after use. Then there was the lack of working lights – we noted the light next to the desk had a broken light bulb which had obviously been broken for weeks (See Photo’s) Dish plates and mugs were left in the cupboard dirty and required washing before use! Cupboards were very sp**** with only two drinking glasses and two wine glasses Add in the fact that the washroom mirror has lost backing all around the edges and the desk edging has separated leaves a totality of maintenance issues that are unacceptable for guest to have to endure in a Marriott property The bed was most certainly not the “Heavenly Bed Standard Marriott Bonvoy mattress” promoted my Marriott, but some cheap, substandard knock off! We endured two sleepless nights and the accompanying sore back and body aches that result from sleeping on a rock-hard mattress that resembles a concrete floor that has absolutely no give & zero comfort! While Marriot corporate officers & vice presidents are preaching that all Marriott properties are “fully open”, this property is the exception. This property has still not resumed the evening Social Hour…… Breakfast is a grab and go and there is still no sign of the pre COVID buffet multi option breakfast fare one expects from a Residence Inn One positive is the property does have a nice outdoor patio and fireplace and is well situated to shopping and restaurants However, there are also many other hotel options in the vicinity which we will most certainly choose from on our next visit to the area

We just spent one night at this Residence Inn while passing through the area on our way back from Vermont. Our stay was great from start to end. Overall, this by far was one of the cleanest Residence Inns we have ever stayed at. There were no funky smells or odors in any part of this property including the room. When we checked in, the woman at the front desk was super super friendly. She handed us the keys to our king studio up on the 4th floor. (Room 407) The room overall was extremely spacious and clean. The bed was also comfortable. I got a good night’s sleep. We would definitely stay here again. This hotel is equally as nice as the Courtyard down the street, however what made this property stand out even more was the fact that all the rooms here have full kitchens.

I have stayed in this hotel 4 nights for business and I can only recommend. The room is really well organized: a large desk, large bed, many plugs well located, nice lamps, kitchen is super clean and well furnished (fridge is bigger than the one i have at home), including coffee maker, and dishwasher. The room is cosy and the bed comfortable, I particularly liked the "dressing" area with many spaces to tidy clothes. Gym is of decent size, quite well equipped and opened 24h. Swimming pool and whirlpool bath are super nice, nice temperature. Breakfast is good, I would just add some more fresh fruits (at the moment only apples and couple of bananas) and remove all of this plastic!! Everything is wrapped in plastic and non reusable cups and plates... Service is great, everyone was super kind. Also downside is the duration to get dry cleaning / laundry: the laundry sheet says same day delivery back, but it takes approximately 2 days (but worst case there are washing machines).

Place was clean and just perfect! I had to work and the facilities and internet connection was easy and fast. The staff went above and beyond and made my daughter custom scrambled eggs. So great and we will stay there again! Also close to lots of restaurants, and convenience stores.

This particular location has creepy workers. I stayed here with my boyfriend and my two year old daughter. I went to the front desk around 11 for snacks and the worker offered me *****, begged me to come back to the front desk to see him, and followed me to the elevator. I was alone and as I am a smaller woman I felt uncomfortable to say leave me alone as people can be unpredictable. I decided to tell the general manager about this incident, and instead of firing the employee or doing the moral thing, they said I am not allowed back. This is the exact reason women are scared to come forward when made to feel uncomfortable by a man, they protect the predator.

It was an excellent stay! We stayed in a one room suite plenty of space very clean everything we need for a small kitchen. I would absolutely stay there again

Staff were upbeat and helpful, property was full or nearly so from the number of cars in the lot but felt Un crowded. Amenities were open and in good shape. We especially liked the mixer/dinners three days a week. Breakfast was good every day. Laundry facility was clean and in good order. No problems. Will stay again.

We had a wonderful stay. The breakfast staff was great, food good, and the hotel was clean. A nice location as well. We enjoyed our time here and look forward to visiting again when we return to the area.