A very pleasant surprised with great service and detail from checking in to checking out. The review is based my expectations of value for money, service and experience. Car parking, plenty of spaces. Got to the hotel earlier than I expected and thought I would ask if I could check in to drop my bag off. No problem and I was away to my room. The hotel is very well maintained and looked after and cared for....unlike most low cost hotels I've stayed in. With my pass key in hand I headed off to my room. What a very nice room it was…...like most people I look at the photos and think....yeah ok you've shown me the best room that you have.....got to say my room was exactly like the photos and more....the size of the room was huge and big enough for 2 double or 4 singles. plenty of storage and well equipped....even a safe ( which is free of charge) and was clean and spotless throughout. One really nice touch for me was a typed note from the hotel giving me a warm welcome...now that's ok...but the special little touch was handwritten name address to me on the note ( little things mean a lot). The bathroom had plenty of room to move about in, unlike some hotels when your knees are pressed against the door......great walk-in shower and plenty of toiletries. Now please remember where the hotel is....one side is great views of the bay on the other is the Asda. which to me was not a problem as I was not there to look out the window, road noise was not a issue as it’s not a busy road and the hotel is set back off the road anyway. The room gets 5 stars from me. Bar area and restaurant...tastefully decorated, comfy and plenty of room with a good choice of drinks and food. You can drink and dine in the bar or restaurant...it’s up to you. A compact menu with a good choice to cover all your needs and a daily special....including a good old roast....may have that next time, again good value for money. My meal very tasty and filling……I went for the rump steak......wow...one of the best steaks I've had for ages....cooked as requested. After a good night's sleep...I was showered and went for breakfast....a good range of continental breakfast goods and a very nice cooked menu if you wish......yep I went all out and had the full fry up... Check out was smooth...wish I could have stayed longer...lol, Lastly, I don't recall all the member of staff names (sorry) but I'm going to say SMILES. Throughout my stay I can honestly say every person I encountered was smiling...not sure if it’s the water or the just the love of working at the hotel.....but unlike some hotels.....smiles can be force....these were not. Thanks and I'll be over again.
翻譯