班伯裏酒店(Banbury House)

This hotel was offering a one night stay between january 25 till April 30 yet agter paying and then trying yo book deal direct eith hotel despite saying any date on or between these parameters was told by the receptionist Mrs Frame that there was not one date available also wnen I asked the name of the manager - her boss she didnt know her full name only Tina and I asked for a call the next day guess what no call happened!!!! This is a Best Western Hotel that is offering stays that dont exist. This I imagine is illegal but not only that I spent a full day trying to speak to someone to then be told atfer checking 3 months dates that nothing was available. WHAT A CON.

A overall great night away in Banbury. Hotel staff were 5* and the breakfast was good. The only complaint was I would of rather spent a few more pounds a night for a more modern room. Although spotless the bathroom has rust by the taps. Tiles were dated as were fittings and bedroom decor was tired and not cosy. This was a middle spec room not a basic and would of expected better. However staff and food made up for some of it.

I was a little apprehensive about staying at this hotel after reading some of the reviews! We stayed in a twin room which was clean with updated decor, the bathroom was a little dated but still served it’s purpose. The cooked breakfast was lovely and there was a great choice of breads, cereals, juice, yogurts and condiments. The gentleman who took the breakfast order and attended the breakfast room was so friendly and efficient in his role.

Hotel lobby and rooms lovely, staff very helpful (day & night duty), location walking distance to town and station, price affordable. My family & I would stay again if in the area. We did not eat in restaurant so can't comment.

Booked well in advance to be let down hours before we were meant to check in. Rental car and tickets are no longer any good! Disgusting service by this hotel I will never book a best western ever again! Thanks for spoiling a 40th birthday and a 15th wedding anniversary!