Kamar kotor , kamar tdk terawat gak etis dengan harga sgtu kmar sprti kumuh n kos2an. Ptgas kbershkan tdk kn time berkalk kalj minta blgnya tdk ada n tdk bisa. Tdak layak untuk dsebut hotel bintang 5 kapok mginep
翻譯
訪客
一室房
入住日期 2024年3月
與朋友同行
1則評價
3.2/5
發佈於 2024年3月6日
Very old infrastructure and maintenance very poor
翻譯
訪客
行政套房
入住日期 2022年5月
家庭旅遊
2則評價
2.0/5
發佈於 2022年5月9日
Hotel tua, ga bersih, banyak debu di lantai, sofa, gorden , kamar mandi air kecil, pokoknya kalo saya disuruh menginap lagi di marbella, no thakyou, pelayan sepertinya kurang banyak untuk membersihkan kamar, pelayan sih baik, ada komplimen karena dari pihak hotel meminta waktu untuk membersihkan kamar sebelum Chek in, free 1 sarapan
Despite its incomplete facilities, we had a great time in Marbella. We did overnight stay in executive suite with a marvelous view of pool and sea. In my opinion, it would be nice if this vintage mexican-style hotel is re-managed after all the hospitality business has been recovering from the pandemic. As for the food, Marbella has provided exqusite chicken pouridge and nice fried banana.
翻譯
訪客
入住日期 2023年1月
夫妻/情侶
0則評價
4.0/5
很好
發佈於 2023年1月31日
This is a good hotel however it is a little old. IIn our area of the building we did not get hot water but weather is clement we had a large deleuxe room with plenty of sitting areas small kitchen and large fridge personnel is nice and helpful walking on the beach is excellent swimming pool agreeable and has bar i
Hotel with amazing view in the western of Java island, you can see sunset clearly.
翻譯
Ali
入住日期 2022年5月
夫妻/情侶
4.0/5
很好
發佈於 2022年5月24日
It was a good stay but the hotel requires updating
翻譯
Ashish
入住日期 2021年10月
其他
1.0/5
發佈於 2021年10月4日
I think I made one of the biggest mistake while selecting this resort for my family stay.
Until now, this is my worst experience of staying in any resort in Indonesia.
Hotel is quite big, but they have not maintained it for guests. The big spider webs and big spiders which we see in movies are actually available in this hotel. They have lack of staff, those who are working there are not able to manage this much size of hotel. Only one lift was operational to manage 200 rooms from 2nd to 9th floor. The room amenities was pathetic. We ourself changed the bedsheet and it was a disaster to use the dirty bedsheets. AC was not working. I think we wasted our money here and because we actually tried to move to some other hotel but we didn’t got rooms available.
I strongly request hotel management to look into this otherwise they will lose customers.