Aspen Golf and Ski Resort

WORST HOTEL EVER! I am still here while writing this review. Me and my friends came to Bansko for skiing, and this Hotel is ruining our trip. 1. First of all, they added their address near the Gondola, so they attract customers, but they are placed 12km far from the Gondola. 2. We reserved two rooms, for 5 persons, but when we came they prepared us one single room, which was okay, but one of the beds is terrible, you cannot sleep on it. We asked to change the bed or make a solution about it, but in their eyes, the bed was okay, anyway they prepared us another room. 3. THEY DON’T HAVE WIFI They provide wifi only on the dinning room, but not for the bedrooms. 4. We are on block K, so we have to walk 5 minutes outside to go to the SPA

Just got back from a 7 night stay. Family of 5 2 adults 3 children (17,15,7). We had a 4th floor 2 bedroom apartment. The views were beautiful and the location was lovely altho you would need car hire as a bit out of nowhere. The apartment was ok bit basic. On arrival we had no kettle, cutlery or cooking equipment. I contacted reception who informed me that they dont leave it in the room it has to be requested (this was not advised on website or booking info) they promptly brought up all we needed tho. Being on the 4th floor we had ceiling that sloped this proved to be challenging in the double bedroom and the bathroom. The double room had ceiling windows the blinds were all broken and one of the blinds had been screwed to the wrong part of the window meaning you couldn’t open it. The bed was a bit unstable headboard broke off (my partner had to screw it back on). Mattress quite hard and uncomfortable. No side lights so you have to switch the main light off before getting into bed which can be fun in the dark lol. The twin room was nice and spacious plenty of room but yet again mattresses quite hard and uncomfortable. Bathroom had toilet bath and over bath shower. However the toilet didnt work (luckily there was a separate toilet) and you couldn’t stand up in the shower due to the slope on the roof. Living area nice and spacious. Sofa bed easy to work altho really uncomfortable and hard to sleep on. It advises WIFI but thats only in the reception lobby not in the rooms. Outside pool was very cold (i dont think it was heated) and floor around the pool was very uneven with some broken slabs and loose cement. PE toy of sun beds altho there was a lot of broken ones. Didn’t use the spa, gym or steam room. Indoor pool was nice and warm, a little small but ok for a handful of people. Only used restaurant for breakfast which was continental with plenty of choice. Staff seemed ok they didnt really talk or interact that much tbh. It seems a nice hotel but we just felt that our room needs a bit of money spent on it to help improve it. I’m not sure if we would stay again