班斯克王國酒店 - 班亞温泉游泳池(Regnum Bansko Ski Hotel & Spa)

konum olarak güzeldi ulaşım ***et güzeldi otel de güzeldi.

Regnum Bansko misafirleri, Hizmet fiyat kalitesi maalesef ki çok kötü sofa bed e 3 gündür yatıyorum 2 banyolu oda rezervasyonu yaptırdık çocuklarla beraber tek tuvalet misafir ilişkileri ve ön büro önce oda yok dedi sonra farkını verirsek degistirecegini soyledi ama zaten biz bu şekilde rezervasyon yaptık 4 oda olarak toplamda her yıl olduğu gibi 14 kişi diğer 3 oda bu şekilde kalıyor ve hepimizin rezervasyonu aynı . Son gelişim bir daha ASLA….. Açıklamaları mantıklı olsa sektörden gelen biri olarak anlayabilirdim Çok yazık , yillardir REGNUM ismine güvenerek kaldığımız bu otel maalesef ki beklenti dışı

The amazing place with very hospitality stuff and delicious food, very relaxing spa zone ... I will be back for sure ....also have very nice gaming place for kids, very spacious yards and gardens full with green energy and beutifull

Provided and confirmed incorrect and misleading information to us. Specifically, Regnum Hotel advised that the transfer between the hotel and Rila Fish lake (Dec.29, 2022) would be free, but the transfer actually costed us 70euro at the end. The hotel management didn't compensate us for their error, although they accepted it.

Good hotel Regnum Hotel in Bansko is a good hotel. Nice food ,comfortable rooms and specialy friendly,elegant teams in restaurant. Specially thanks to Anna she was always near to us for help and good service. Thanks Anna see you next year. 😊

regnum bansko not five star hotels maximum 3 star hotels hotel employee not proffessional also not smile and not polite of guest.very poor breakfast ,my oppinion for this hotel very bad and l will never come again this hotel.please every one,dont choise this hotel.

This hotel is a solid 3 star hotel, not 5 stars We stayed in the Executive Suite with Mountain View, for our dates in January it was around $260/night (overpriced in my opinion, should be around $130-150) PROS: -beautiful view of the mountains -they give you 1 complimentary bottle of water upon arrival -room is clean and has fridge, also has some silverware for you to use -house keeping is good in arranging our room and clothes CONS: -hotel is very old, outdated and needs a renovation -around 12 mins walk to gondola, which seems near but is hard because of cold weather + if you're wearing ski boots -they are very cheap and give only 1 free bottle of water upon arrival, theres no more free water in the room after that -they dont have shampoo or conditioner, instead they combined everything into 1 shampoo/conditioner/body wash liquid -no disposable toothbrush -there is jacuzzi but water is not warm, its lukewarm and needs to be hotter -breakfast is 99% the same thing everyday and is composed of: cheeses, dried meats, fried frozen foods (cheese, squid, potatoes) -dinner is overpriced at €30/person and not worth it -most of the times, housekeeping did not clean our floor (we know this because we have some of our jacket fur on the floor and once we get back its still there) -you think you have access to Regnum Banya Thermal, but you have to pay around $10/person to get access Would not recommend staying here as its overpriced for the value you get. I was talking to other people and they are happy with their stay at Kempinski (more expensive), Hotel Lion & Platinum

I will never return here. It not worth the money. Very old furniture,very bad cleaning. I left a day before . I was supposed to leave on December 28th and I left on the 27th, without them asking why. I paid extra money for Christmas dinner even though I had already paid pension