訪訪客If you don’t want to ruin your mood during your trip, don’t stay here.
I chose several Meliá hotels during my Spain trip to experience a trusted Spanish brand. But after staying here, I canceled all my other Meliá bookings. The reason was simple — the reception was shockingly rude, especially a staff member named Elda.
Everything else about the hotel was fine. The rooms were clean, the lounge was great, and the location was convenient. But the reception completely ruined the experience.
Elda never greeted me. She didn’t confirm my booking details or explain anything about the room or hotel services. The first thing she said was that I needed to provide another credit card if I wanted to check in. Only after I asked did she mention it was for a deposit.
Afterward, I checked Google reviews and saw that this issue has been mentioned for years, yet nothing has changed. It’s disappointing because all other staff members were kind and professional — except the reception.
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Pros
• Modern, newly renovated rooms
• Great lounge with nice views, food, and service
• Within walking distance of main attractions
• Close to the airport bus stop
Cons
• Rude and unwelcoming reception staff
• Poor soundproofing — earplugs recommended at night
訪訪客Pues la verdad que está todo genial ,tanto la habitación que es muy grande sobre todo la cama ,
Está muy cerca del centro que está a 10 minutos en autobús hasta la Alhambra y andado unos 20 minutos a la gran vía .
El desayuno es muy amplio tienen de todo ,para nosotros de momento es el que más cosas tienen para desayunar de los hoteles que hemos estado .
Es muy tranquilo no sé escucha nada en la habitación, la televisión es grande .
Si vamos otra vez a Granada sin duda volvemos a este hotel ...
Lo único que la piscina la estaban arreglando y no pudimos bañarnos pero bueno tampoco nos disgusto porque fuimos a hacer turismo y casi no estábamos en el hotel ..
Están muy pendientes de que no falte de nada en el desayuno ,todo el rato reponiendo y limpiando .
La limpieza un 10
,el trato con el cliente un 10
,habitaciones un 10
,servicio un 10
No suelo valorar los hoteles pero en este caso lo Merece por lo bien que está ...