設有酒吧的奧蘭多酒店

我們非常喜歡希爾頓花園酒店。這是我們旅行期間做出的最好的決定之一,將我們的預訂從另一家酒店更改爲這家。 酒店別緻乾淨。所有工作人員都很友好,樂於助人。我們當天比入住時間早到,前台工作人員幫我們寄存行李。流程系統化,行李標籤和門票讓我們從環球影城退酒店後輕鬆快速地收回。還有班車服務可以到環球影城,很方便。即使錯過了公交車,酒店離主題公園也很近,大概只有5-min車程。 我們非常喜歡旋轉游泳池。游泳池裏有乾淨的毛巾,沒有必要從房間帶毛巾。 tiki酒吧和火坑看起來很漂亮,但我們希望有更多的座位,因爲每次我們想喝一杯時,它都擠滿了人。 服務 wad 效率很高。入住期間遇到馬桶堵塞,打電話給前台尋求幫助。支持到達,迅速解決了我們的問題。 如果我回到奧蘭多,100%會再次入住這裏。我已經錯過了舒適的牀和寬敞的房間。

在一個新開發的地段。所有設施都很新很智能（包括電燈按鈕/智能馬桶等）。四個枕頭似乎是不同的高度，很貼心很舒服。然後酒店附贈的礦泉水特別好喝。 吃飯方面酒店內部就有好幾家不錯的飯店。然後步行距離內還有很不錯的咖啡店和一個購物廣場。 稍微不喜歡的地方在於浴室放沐浴露的地方很矮？上一個住客完全可以踩在那裡洗澡 然後洗面奶再放這些地方感覺不是很衞生的樣子～其他都很好的。 如果不介意離迪士尼園區稍微遠點的話非常推薦這裏～

房間挺大的，室內裝潢很好，酒店大堂對面有自助的餐廳，早中晚都有，可以自己點單拿到房間食用，一次性的用品房間沒有，但是應該可以有，我的衣服有破損，去前台要到了針線包。酒店人員都比較耐心，會認真瞭解你的需求。

房間寬敞，備有廚房，餐廳，各式廚具和碗盤，自行烹煮食物非常方便！冰箱夠大，還有有冷凍庫可以製冰。地理位置在環球影城和迪士尼中間，到各園區開車15分鐘即可抵達。附近還有Outlet malls,逛街購物也非常方便！

Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up. First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap. The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing, We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days. If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in. We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services. This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water. Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum. We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind. The pros: It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for. Reception staff are very nice and really get straight on to the case when you need something. Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour. The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful. I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.

到了那裡才發現，我預訂的兩間房間實際上是兩份預訂，所以他們向我收取了兩筆押金。然後我的信用卡少了 5 美元，他們不收 5 美元現金。最後我用我的卡快速付款，才能夠支付第二筆押金。前台那位綁著馬尾、戴著眼鏡的非裔美國女士（我一直不知道她的名字）不要現金，也不讓我和經理說話。房間牆上有油漬，房間的電話不能用。早餐還可以。只有香腸這種肉。沒有培根或其他任何東西。停車費是 4 晚 110 美元。然後我想提前一天退房，夜班人員告訴我，只要第二天早上 11 點前離開，就不會收費。當我試圖在早上 8:30 退房時，還是同一個非裔美國女士在工作，她表現得好像她必須得到經理的許可一樣。她走開去給他打電話，所以我聽不到她說了什麼，然後又回來告訴我，根據我的預訂，我只能提前一晚離開。我要求和經理通話，她說她打電話給他時，他正在洗澡，要到早上 9 點才會來。我說我會等。然後我提醒她，她說我們有兩個單獨的預訂，所以兩個房間都應該可以提前離開。她終於做到了。此外，無論何時打電話給他們，無論是在旅行前、旅行中還是旅行後，都要連續打大約 6 個小時才有人接電話。即使我在那裡，我的房間電話不能用，我還是繼續打電話，第一天晚上我不得不下樓告訴他們我牆上的油漬和電話不能用，因為我不想為此付費。她說她知道，牆紙要換了。我已經在那裡住過 3 次了，這次之後，我不會再去了。那位女士是唯一一個態度惡劣的人。

設施：好 衞生：好 環境：優美 服務：好值得期待。定了兩個房間都很好。美國弍早餐。酒店非常大氣典雅別緻。像一個大莊園。期待着下次入住。

地理位置優越，靠近一切！房間寬敞乾淨，沒有嘗試早餐，因為排隊很長，不過早餐區很大，有很多選擇。假日週末非常擁擠。很難找到停車位。不得不把車停在建築物後面。每天停車費 25 美元。

We checked in around 7 pm with a gentleman that has a unique name should have told him to write it down I apologize but I hope you get recognition he checked us in and we were on our way to enjoy the resort unfortunately 3 hours later we noticed our ac not working and I told him about he said I'll said a tech when we came back in wasn't fixed so I called front desk and James answered apologizing about the situation and that unfortunately he couldn't do anything till the mornin, in the morning Zoe and Jillian helped my family with our extension and were able to move us to a more comfortable room with a working ac thank you all so much for going above and beyond we had a blast!! Definitely going back!!

It is a good place to stay if you want to be near the Universal Studios parks