凱拉什國際酒店(Hotel Kailash International)

The hotel is situated on the highway close to Barmer city It is an extremely well maintained mid budget property The staff are courteous and well behaved The food served is excellent and the service is good The quality of food is outstanding Great place to stay in Barmer in mid budget range

Very poor service. They will not entertain you. You have to call ***y times to get a service. They will not clean the room, change the bed sheets, and refill the bathroom items on a daily basis. As this is the only property in the city they are having monopoly and running the property as per their convenience. But in future they will suffer too after having some competition. Their front desk is totally unprofessional, they will instruct you to call on this number, call on that number and nobody will pick the call at those numbers. You call and call and call, they receive and say okay and then no follow up. Food is good, gym and pool are at nice place. One park inside the premises and you can walk after dinner , that is the best part in the hotel.

This time it was a poor one - day by day they are getting poor and poor in their service and quality, even front office was very rude, why they were like that I didn’t know. This experience was very bad, since Barmer doesn’t have other options in hotels, possibly they are taking advantage of.

I came a little late at night and booked my room online. They gave me a room with damaged and damp walls. I asked them if they could change the room but they refused to do so stating that they do not have other room, which I seriously doubt as it didn’t look as busy. The staff was polite but still not worth the price you are paying if you get a room and service like this.