巴塞爾天際線屋頂公寓(Skyline)

- The apartment looks exactly like on the pictures - The flat is facing a very busy road and the tramway stop, so it is extremely noisy all day and all night long. You also hear everything from the apartments around - I called to enquire about the baby bed before our stay and asked for the bed to be made as we were checking in quite late. Firstly, they do NOT provide bed sheets for the baby bed, secondly when we arrived the baby bed was still folded and BROKEN (3/4 sides did not hold)! So at 10.00pm, I had no bed for my baby and she was exhausted and crying. They did change the bed and told me the day after it was my fault and was never broken. I have a travel bed at home and have travelled before with my baby, I know how to put together a baby bed - The room *seemed* clean but 2 minutes after a shower and fresh clothes, my baby’s pants and feet were BLACK from crawling on the floor - The WORST in all this is, i called to complain and ask for a compensation. The person on the phone (the call was on 17.12 at 11.00am) was the RUDEST most unfriendly and unprofessional person EVER! He refused to apologize and THREATENED TO THROW US OUT OF THE FLAT and put our belongings in the corridor while we were gone for the day. If I hadnt had a baby I would have never stayed a minute longer. - We were overcharged for the baby bed, I had to provide a printscreen showing it was 20.- on ***********; after which they said it was a surcharge for the baby chair. When i provided a prinstcreen showing it was part of the apartment basic equipment, I was reimbursed (but what a waste of my time!)