R&A 集團海岸線酒店(Sea Line Hotel from R&A Group)

Be careful that place is a fraud it is not even a whole tale pictures on the website are all fake filthy rooms filthy bathrooms checked in for eight days complained about the hotel to the hotel clerk got kicked out of the room at 3 AM in the morning in a strange countryDid not have anywhere to go will not refund the money stay away

I have lost my flight and was looking for a reasonable hotel to spend one night near the beach. I booked the hotel on *********** for 250£ a night. Reasonably I expected a decent property to stay. I arrived at the hotel 30 min after booking it online. The entrance was scary terrible with rats running around. I was thinking I arrived wrongly but local restaurant advised me I was in correct place and I just need go a level up. The lift was scary terrible and stinky with the rat I saw before I was scared to come . I called the hotel and explained I want to cancel. Hotel reception gentleman said it’s OK with no fees to cancel as long as I have cancelled within 4 hours of booking they will not charge. In good faith I left . After I was charged 200 £ Hotel refuse to reimburse me and said that I should have cancelled 5 days before my stay . So they have lied to me .