利茲南鄉村酒店(Village Hotel Leeds South)

Excellent hotel! Facilities were great and the room was clean and comfy!

對 trip.co.uk 不太滿意，因為我預訂了一間俱樂部房，可以免費使用健身房和游泳池。但當要進入健身房/游泳池時，他們拒絕說這是標準雙人房。儘管這是一間俱樂部房，但所有俱樂部房都可以免費使用健身房和游泳池。 健身房接待處的女士拒絕讓我們進去，儘管在電子郵件確認中明確指出這是一間可以免費使用的俱樂部房間。女士仍然拒絕並要求錢來使用健身房和游泳池。我要求管理。他們說因為我是透過 trip.com（第三方）預訂的，所以不允許。 絕對荒謬。

我在這家酒店住了很長時間，很明顯感覺就像在家裡一樣，老實說，他們不遺餘力地幫助您感到輕鬆自在，就像在家裡一樣，我沒有什麼可抱怨的，除了，可以你們不是讓我住在那裡嗎，夥計們xx🥰 辦公桌上的海倫是你可能遇到的最可愛的人之一，如果出現問題，他們會盡力以有利的方式處理它，這樣你就不會感到尷尬或尷尬，一旦他們更了解你，你必須記住他們每分鐘都與多少人打交道，他們並不都是通情達理、善解人意或有道理的，但他們似乎都保持冷靜，對這種情況保持輕鬆幽默，這是可愛的xx

在 Village，您總能得到您所期望的。房間乾淨整潔，入住/退房方便，早餐美味。對價格有點失望，但這是由於當地有組織的活動。

第一次住在這裡，感覺很棒，會再住這裡。謝謝

不錯的飯店，有舒適的床和寬敞的房間。有兩件事可以改進，首先，每晚停車費為 5 英鎊，如果您在市中心，我可以理解，但這家酒店周圍沒有任何東西，它位於工業區。 其次，自助入住是不必要的過程。它對用戶不友好，並且在長途駕駛後需要很長時間，這是您可以做的事情。 然而，我接觸過的所有員工都非常友好和樂於助人。早餐很好，標準自助餐，與大多數連鎖飯店類似，有足夠的選擇。晚餐菜單也很好，有很多選擇，價格合理。 我會再入住，但請整理入住流程。

I was very disappointed to realise late at night there was no complementary water in my room. Also, I found sticky deposits on one of my pillows, like some sort of confectionery sweet residue. Not pleasant when your face sticks to the pillow! Also, the toilet rim was not clean. I found the bedroom furniture very tired and damaged. Quite shabby really.

Ok for the price, but breakfast was a bit basic (cheap sausage and bacon / limited choice). Room was clean and bed comfortable

We usually stay in the village hotels in Liverpool and Chester but we decided to use the Leeds one . We arrived late due to family commitments and was given our room key . We entered our room The bed wasn’t made and when I looked there was blood all over the sheets and duvet cover . There was a blood trail from the bed into the bathroom too . I called the manager who came and changed our room as well as take pictures of the room state . I’ve contacted village hotels via email since to complain and see if there was anything they could help with or offer us . Was told I’d have a response in 48 hours that was 4 weeks ago! Leeds facility is supposed to be one of the better village hotels . But for us it was the worst .