普利姆勒海灘酒店(Primula Beach Hotel)

I think it used to be the premier hotel. Large area at reception together with Bayu restaurant.Location is at Batu Buruk beach which is a plus factor and around the city area. Improvement in front of the beach area is still under construction I think. Looking forward to seeing the end product of that part. The left area facing the beach needs total makeup. The overgrown plant should be cleared.A pool section for children is a very good idea together with the water pail hanging up.

I had booked a single bed in advance for my stay, but upon check-in at 4:00 pm, I was informed that no single beds were available. This was quite disappointing, especially considering the premium price I had paid for the room. Furthermore, the quality of the mattress and pillows resembled those of a low-star hotel, not what I had expected. Another inconvenience was the lack of basic amenities. I had to request a toothbrush every day, which should have been readily available in the room. Additionally, I was surprised to find out that I had to pay for additional mineral water at the counter during check-out. Such practices felt unnecessary and inconvenient. One aspect of the hotel that stood out was its exterior pool and beach area, which were very impressive. However, this only served to highlight the stark contrast with the disappointing room and services. Overall, I would rate my experience as two stars. It is clear that the hotel is in need of refurbishment to meet the standards of a four-star establishment. I hope that management takes these issues into consideration to improve the overall guest experience.

Had a one night stay at Primula kuala terengganu. Rooms are big. Good location too. Eventhough the the rooms are a little dated, but the breakfast is really good. It feels like very authentic malay breakfast. I mean which hotel serves steamed Yam!! This one does and it is delicious. Also they have steamed glutinous rice and you pick your condiment to go with it... grated coconut, brown sugar and even dried fish to go with the pulut kukus...yum!! Many more.....

Staff a bit creepy. Please improve on staff performance and the way they treat customers. Location strategic. Other thing great.

This hotel really need a big upgrade, environment are old and there is stain on sofa and also pillow.

Old but well maintained hotel. 90s style resort hotel. Check in was smooth, without deposit. Room and bathroom was clean. Got room facing town n a bit of seaview. Pool was ok. Overall satisfied and will come again if visiting k. Terengganu.

Receptionist Firdaus needs to be trained to handle customers politely and respect. I had paid for a double room but given single beds. Instead of apologising, Firdaus was grumpy n became angry when I insisted on a double bed. Luckily, his colleague helped out. What a horrible experience! Furthermore, the bathroom was so dilapidated n definitely need a makeover. More like 2 star hotel