尋找您在貝納拉瓦的完美住宿

For a start the place in reality looks nothing like the pictures, its like at best a Butlins camp, worst a prison camp On arival there is no parking available leading to a 1/2 mile walk with cases up hill unless you pay the 8 euro fee per day, the free wifi will not work again unless you pay the daily fee (ongoing issue see other reviews), the sliding doors in the room could not be locked leaving the room wide open, the safe did not work (later in the stay the front door would not close) the rooms did not seem very well cleaned with mouldy smelly shower room and bathroom, the place could do with a serious makeover, rooms are generally dark inside. This is a very noisey location with music and very loud voices from all directions through the night is a background to constant draging of furniture from upper floors 24 hours per day, dont expect to get much sleep. Dont be fooled by the 2 pool advert, only one was working and there is only about 16 loungers for a complex of this side, this seems to be featured in other reviews. The staff are rude and on one occasion insulting, making false accusations, with an nonexistant manager who dispite me requesting a discussion on 3 occasions I am still waiting, prepare for at least a 25 minute wait to speak to reception. Probably best to AVOID as there are plenty of hotels /apartments in this area that are much better within the same price range, I will not be back.