niseleisureholidays
2024年10月9日
Extremely Dissapointed by the hotel and Specially its not a Staff issue its a management issue , The Entrance of Hotel lobby is Dull No light no Chandeliers , looks like a Sertvice apartment , Have been communicating with Sales team for Event and the moment we denied booking with them they started chasing end user . Rooms are ok ok with Cheap Engineered wood Furnitures , The Internet is worst The food they server at at Such heptic price is not acceptable , at 5 star Hotel who served Non basmati Rice ? The Banquet staff was good and helping but the Sales and management team was nightmare . They dont allow to use electricity in Banquet and beware of such hidden issues , They dont allow play music outdoor after 10:00 even at low volume , The hotel doenst have adequate lighting at terrace Space . Overall we just escaped doing event with them and a Big No to future bookings . Surprising hotel doesnt have any general manager where you can take yours grievance .
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