文冬度假酒店

第一印象入住,前台工作人員不專業,一邊在手機上聊天,一邊半躲在接待處旁邊的辦公室後面。被告知下午3點入住時間(我已到達前後1.30pm)如果可以早點入住,沒有選擇。入住後,OMG。房間看起來好久沒打掃了。空調裝置上的厚灰塵直到外面才看到。無法想象裏面的過濾器上的灰塵會有多厚。牀單確認沒有變化,因爲有污漬,有些甚至看起來像是血漬。地板髒,鏡子裏滿是污漬和指紋。因爲我們只是住了一晚,看看工作人員的態度。。我們不費心去換房間,也不要求任何事,只要我們能安靜地打掃就可以了。溫泉不錯,但晚上8點後就關門了(我們吃完晚飯回來後,期待再次進行夜遊,非常失望)除非你真的喜歡溫泉...除非他們增加清潔度,否則我不推薦。四人牀的房費還可以RM160++一晚。猜猜這就是爲什麼我們不會費心要求換房間。

第一次在這家酒店過夜慶祝我們的週年紀念日;入住很快,很棒的住宿。然而,我們有點失望,酒店沒有滿足我們的要求,爲我們的週年紀念活動裝飾氣球和鮮花,因爲櫃檯說這是預算過度或沒有預算。我和他們分享我以前在香格里拉住過;文華東方甚至威斯汀或更糟的情景伊斯汀酒店在佩塔靈賈亞,他們將爲我的週年紀念日做裝飾鮮花和一瓶葡萄酒和蛋糕。然而,酒店在客戶服務方面令人沮喪。總的來說,氛圍和房間很舒適,天氣很好,熱情好客,有健身房和游泳池使用,自助早餐很棒。然而,池畔是一個令人失望的地方,因爲沒有任何控制或安全來監控使用游泳池的人的着裝規範;我的意思是,酒店仍然允許人們穿運動服和T恤,甚至沒有游泳穿,男人可以進入游泳池。看到管理層允許人們穿T恤和運動服褲子進入游泳池,非常失望,不是服裝的問題,而是這個人在思考自己時對別人的衛生使用游泳池。給別人一個印象,游泳池很不衛生,用來看到這個士氣低落的人,他們只是穿T恤和運動服褲子進入游泳池。一些圖片附件是證據

度假村看起來整潔漂亮,周圍都是植被。當我們第一次開車去這個度假村時,我們害怕那裏是一個相當郊區的位置。但不算太糟,也不是那麼深入,驅車進入距離那個小鎮只有5分鐘的路程。事實上,這是一個非常方便的位置,靠近那些來自小鎮的商店。他們非常重視SOP,在那裏他們確實維護了社交距離,掃描了我們的MySejahtera應用程序,併爲我們提供了洗手液。我們受到非常友好和敬業的警衛的歡迎。GRV的房間是很棒的房間,非常大,像一個寬敞的套房房間,美麗的景色,淋浴加熱器在高壓下工作完美。接待員以Fazila的名字(在這個酒店工作了3年以上)處理我們的入住和退房過程,他以禮貌的方式和樂於助人的方式高效高效。我們永遠不會忘記她所展示的Fazila的熱情好客。繼續做好工作,法齊拉和她的團隊。

I couldn't wait until I checked out to write this review. I have been to The Chateau for at least 8 years. The 1st time I was here. I was shocked that in my home country there's a resort that provide world class service that's comparable to any 5 stars hotel in the world. Since then, I been at The Chateau for at least once a year. My family love here so much that my elder brother held his wedding here. 2 night of dinner for 200 pax and dozens of hotel room. This is how much we love it here. Before what it became, the resort lives up to it name 'Organic resort'. Everything from the food to the bed linen to the shampoo was organic. The turn down service was awesome. Unfortunately, for the past few years it was bad is the word I am using if I am being kind. I still come once a year even during covid. Last year I came. It was bad but still bearable. This year 12/2/2022, I hope for the best and book a night at The chateau again and I am throughly disappointed. Let me start from the beginning, usually we went reach the resort we will be greeted by the staff and we will be escort to the study room or bar to have a sit and we are being serve some welcome drink while we take a rest from a long drive. Today, they just hush you to the reception and do the normal check in procedure and the worst part is the credit card machine is not working and I am waiting there for 15 minutes. Side note while l was waiting I overheard that a couple complaining that their toilet is flooding because of the plumbing issue. When they can't resolve the credit card machine issue and I starting to get irritated I offer to put down the deposit by cash. When we got the room key. The freaking room key holder is not new. It looks old and used for some time. Even a budget hotel gave a new one. When I ask can I have my tea time at the tea room I was informed that only 1 restaurant is available which is la Vie. I couldn't believe it. A 5 star hotel but you only provide a location for dining for breakfast, lunch and dinner. Oh ya, your bar is closed as well. I did try to order some food from the only restaurant available. I have to say the food that I have is one of worst dining experience in my life. Under cooked chicken, Overcook fish. With all the disappointed I try to took a shower. Well there's no hot water. I have to call the reception informed them about this. They sent someone over and the person told me that I need to wait for an hour for hot water. Are we still leaving in the 18th century? Bear in my I been here a lot of time. This is the 1st time I faced this issue. In fact I am writing the review while they are checking the hot water. Long story short, AVOID THIS RESORT I am throughly disappointed. This is going to be the last time I visit this place. And since this is not an organic resort anymore please change the name. It's just false advertising now.

房間看起來很舊但很經典。那裡很乾淨，但馬桶裡的水很安靜，在那裡上廁所後對我造成了一些感染。自助早餐非常令人失望，因為像這樣的高級地方，食物供應沒有達到最低質量的 OE 數量。主菜是nasi tomato和chicken curry，都嘗起來像政府醫院的食物，沒有鹽也沒有味道。有sambal，但不確定和什麼一起吃，因為只有煮雞蛋，朋友雞蛋和炒雞蛋。他們會為您煮一小部分麵條作為mee / Mithun湯。然後在西餐方面，有紅豆，牛肉腸（不知道為什麼不是雞肉，因為它會更普遍，因為我看到那裡也有很多印度遊客），雞肉片（認真的？）雞塊（一些其中有燒焦的）、包、粥、麥片……還有一些吐司和非常有限的糕點。這有時需要改進。但好處是這個地方非常美麗和令人放鬆。上帝啊，這種有趣的東西，硬幣價格是 rm2 一個。你玩的一個遊戲需要有5個硬幣，所以你需要花費RM10扔一個球或抓一隻鴨子n ****** 才能獲得免費或少於RM10的禮物。 ..不要把你的孩子帶到那個不值得的部分。 .. 天氣也破壞了我參觀日本花園和動物公園的計劃。但是，如果您只是想在天氣中放鬆一下，拍一些美麗的照片。絕對是個好去處。

We truly enjoyed the onsen session especially the Sakura Pool which was a piece of fine art. The uniqueness of the pool increased the pleasure of soaking in the hot water on a cold evening. The other pools were also unique, 1 with nano bubble which we were told was imported from Japan. After soaking, it made our skin smoother. We also enjoyed the other pool near the window which was with the highest temperature. With the cold breezy wind coming in from the window it made us felt so relax and comfortable. Overall, the hotel offered great service. Thanks to their dedicated guests officers. We also had a good sleep on the comfortable bed. For those who wanted a relaxing holiday and not too far away from the buzzing Genting Resorts world of entertainment, The Yanné Onsen Hotel is a great choice.

使用過這家酒店幾次。很難通過電話聯繫,因爲它沒有及時處理。以前的住宿還可以..房間乾淨..牀單幹淨。位置很好,食物也很好。這次住宿 wwws相當不愉快..根據我之前的住宿..我沒有檢查牀單,第二天早上發現牀單上有血跡。也許這是一個罕見的事件..儘管如此,保持您的良好服務

沒有電梯@電梯的酒店。我們預訂的家庭房也在頂樓。那裏的安排有點不好。 總體來說,不錯的酒店,舒適。酒店的主門離十字路口有點近,從汽車站方向到酒店有點困難,但是如果從清真寺方向走的話很容易。

標題:位置方便,但設施乏善可陳 - 賓通Tumike Hotel酒店評論 評分:★★☆☆☆(2/5) 我最近住在本通Tumike Hotel,總的來說,我的經歷相當低調。雖然酒店的位置確實很方便,但麗晶閣餐廳和其他幾家餐館步行即可到達,但有幾個缺點阻礙了我的住宿。 首先,我訂了三人間,但失望地發現只能要求一個枕頭,這相當不方便,因爲多枕頭經常是睡個舒服的夜晚所必需的。此外,房間裏沒有冰箱是一個主要的缺點。這意味着我不能購買豆腐等易腐物品,也不能保持飲料的冷卻,限制了我的零食或享受冷飲的選擇。 其中最重要的缺點是一晚住宿價格陡峭。在RM200每晚,我對經濟型酒店期望更多。考慮到酒店的一星級評級,對於提供的設施和整體體驗來說,成本似乎過高。 從積極的方面來看,酒店靠近攝政閣餐廳,TF Value,蒸汽船餐廳,Musang King Dessert和Family Mart無疑是一個方便的地方。附近的這些機構很容易獲得各種餐飲選擇,滿足任何直接需求。 然而,在考慮整體體驗時,我本來希望像Tumike這樣的經濟型酒店提供更具競爭力的價格和改善的設施。缺乏額外的枕頭和冰箱限制了我住宿的舒適和便利。因此,我建議在定居Tumike Hotel Bentong之前探索該地區的其他住宿選擇。

沒有窗戶的雙人房是最便宜的房間之一，而且非常舒適。空調和熱水器運作良好。房間乾淨整潔。枕頭有點小，不過還可以。沒有熨斗，但您可以在接待櫃檯領取。電視接收效果不太好。停車位充足且方便，但您一大早就貼了停車票，以免被罰款。櫃檯值班的女孩非常有禮貌且樂於助人。