Luxe在山嶺上(Luxe on Ridge Boutique Hotel)

We stayed recently for a friends wedding that was happening in Durban. The staff were all very friendly and attentive. In particular, Shanice went out of her way to help us a number of times and really improved our experience. I left a pair of AirPods behind and after I had left she helped to locate them. The only room for improvement would be the hotel breakfast which didn’t always have many vegetarian options

There was nothing LUX about it. We were in an outside room. We had to walk up a flight with a rail and then up another flight of metal stair to get to the room. On opening the door we were met with the overwhelming smell of a deoderiser that was actually hiding the damo smell. The room was clean but the bathroom had a chipped basin, cracked floor & wall tilea. The shower cubicle was coming loose from the wall. There was mold on the tiles and door resessers and ceiling. Ventalation was poor in the bathroom.