保羅·克利中心附近的伯爾尼酒店

克雷茲伯爾尼酒店是我們到瑞士的8次旅行中最喜歡的。我們在這家位於市中心的酒店住了兩個晚上,發現它很棒。你走出去就是商店和餐館,它離火車站很近。房間大小適中。我們有三個人,我們很高興發現我們的房間有兩個房間,然後我們套房內的一個小房間又放了一張牀和儲藏空間。我們有很多房間,很乾淨,現代化,地板層壓。早餐非常滿意,幫助我們開始了觀光日。前台的工作人員都非常友好和樂於助人。我們使用伯爾尼作爲我們的基地,因爲我們旅行了一天的 Interlocken 和 Grindelwald ,並發現酒店位置很好。我強烈建議預訂這家酒店供您在伯爾尼的住宿。考慮到它的位置優越,價格也合理。

尼斯外觀酒店,缺乏服務我對這家酒店的期望很高,因爲名字和價格,感覺它也沒有達到。房間很小,但非常好的房間特色和美學都很棒。景色很棒,牀很舒服,我喜歡枕頭菜單。客房服務也很棒。好的食物,送貨的時間也很棒。不太好:我們房間裏的“空氣系統”整個時間都沒有工作,他們甚至可以和酒店員工進行持續的戰鬥。在我們逗留期間,它從未得到解決。當我們把它拿給前台的女士時,她告訴我們應該打開窗戶。我每晚沒有支付350美元被告知“打開窗戶”,而我也不是那種睡在房間裏的蟲子睡覺的愛好者。我們確實設法爲房間弄了一個風扇,這確實有點幫助,但態度不受歡迎。此外,我們沒有在那裏時,客房清潔沒有插電,所有東西都要在我們的房間裏充電。其中一個物品是我的電動牙刷,它已經死了。甚至在把我們的房間鑰匙完全從牆上取出來的時候。我發現這是非常不能接受的。我們精力意識很強,但如果我留下東西充電,那是有原因的。也是在我們結帳那天,客房部早上8點走進我們的房間,看到我丈夫赤身露體地走出淋浴。位置還可以,不是超級方便,總體來說是美麗的酒店,但工作人員需要一些關於如何服務和溝通的主要培訓和客人一起

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest

Tatsächlich ist Budget hier nicht zu übersehen. Spartanische Einrichtung und liebloses Zimmer. Allerdings sauber. Die Toilette trennt nur eine nicht schließende Schwingtür vom Zimmer. In den oberen 2 Etagen des Ibis Hotels angesiedelt. Für 3 Erwachsenen definitv nicht geeignet. Zum Preis addiert sich noch die Tourismuspauschale von über 5,0 CHF p.P. und der Parkplatz welcher mit 22,00CHF zu Buche schlägt und das Frühstück natürlich mit 13,00CHF p.P. Wir werden dort nicht mehr nächtigen.

Room is spacious and we were given a room in another building with a private balcony. Even though there is nothing to view from there facing building inside, the cushions and a table arranged there are good for a short stay with a cup of tea/coffee. Location is good. A bit far away from train station by walking, but still manageable. Walking distance to the old town area though. There was also an incident that the front desk was helpful. After checked out and left the hotel, we found we left a camera somewhere in the room. We went back to hotel and we were offered help immediately. If I will stay in this town again, will likely choose this one as first option.

Si buscas un hotel silencioso, con desayuno gratuito pero colapsado para desayunar tranquilo, con agua gratis en máquina, sin escritorio en habitación, sin armario para dejar la ropa, simplemente lo dejas todo al descubierto en un colgador que tienes en la habitación, con puerta compartida entre wc y el plato de ducha, es decir si cierras la puerta del wc dejas abierta la zona de plato ducha y viceversa. Cada vez que bajas o subes por escaleras o por ascensor tienes que llevar contigo la llave del hotel en la mano. El hotel se encuentra a 20 minutos del centro caminando o 7 minutos en tranvía . Tienes el edificio donde se guardan los autobuses urbanos de la ciudad con lo que la orientación de la habitación a lo mejor te importa. Si lo que buscas es todo lo contrario vete a otro hotel. Nuestra agente de viajes nos comentó que el hotel no permite reservar habitaciones con dos camas. Cuando llegamos al hotel no quedaban habitaciones de dos camas a pesar de que nuestra estancia era de cinco noches. El recepcionista se equivoco y nos quería hacer pagar otra vez la reserva, nos enseñaba con una libreta y un bolígrafo lo que debíamos como si fuéramos tontos. El secador del pelo se recalienta y comentándolo dicen que lo miraran pero que es una medida de seguridad y no obtuvimos respuesta. Todos tenemos secador del pelo en casa y no se recalienta a los dos minutos de reloj. Al final por nuestros propios medios descubrimos que utilizándolo a velocidad de tortuga en velocidad uno funcionaba eso sí perdiendo tu tiempo. Por mis comentarios se puede intuir que no volveré a este hotel por el trato recibido y porque servicios como el desayuno no tenemos que pagarlo todos los huéspedes sino solo los que queremos disfrutar de un desayuno tranquilo y en paz. Lo mejor el agua fría, el aire acondicionado. La limpieza es muy mejorable. Encontramos una mancha indescriptible en el wc cuando entramos de los anteriores huéspedes y que tardaron dos días en limpiar.Adjunto fotos. Para moverte por Suiza descargar aplicación de tren SBB Mobile muy buena.

房間小小的，挺溫馨～裝修比較新，很乾凈，地理位置絕佳，離火車站近，離國會進，你公交電車都很近，隔壁就是coop，買東西也很便利！接待男的普遍比女的態度好，比較滿意👍國會大廈晚上有燈光秀，值得前往

Super Unterkunft. Von A-Z hat alles geklappt. Eine tolle Unterkunft mit Kindern. Am Abend war es ab 22.00 uhr sehr ruhig im Hof und auch mit offenen Fenstern lässt es sich so gut schlafen. Das Frühstück war zum Geniessen in einem schönen Saal. Allgemein ist diese Jugendherberge wunderschön eingerichtet. Das Museum ist top und mit Kindern sehr gut machbar. Es gibt ein Rätselspass, basteln, Truhen öffnen, Schatzkisten und vieles mehr. Es lohnt sich dieses Museum zu besuchen. Diese Unterkunft ist nur zum Empfehlen

如果你喜歡那些散發着陳舊香菸味的房間,黃色牀單,熒光燈,門下縫隙讓所有噪音進來,如果你喜歡牀邊的洗手池,那麼這就是你的酒店了!!!接待處的人手也少得可憐,所以你必須利用街對面旅館裏那些不太願意幫忙的人,因爲那不是他們的旅館。他們設法在第二晚將我的房間改成一個氣味更好但仍然有點時髦的房間。這家酒店急需翻新。位置在伯爾尼市中心很棒,比其他大多數酒店便宜,但這是這個地方唯一要做的事。避免這家酒店。