貝瑟默I-20出口108凱藝酒店(Quality Inn Bessemer I-20 Exit 108)

The staff are extremely rude. Every morning whoever is working the front desk interrogate me if I have a room here, as if I'm trying to steal the free breakfast.(Which is horrible. The juice taste like it's began to firment, and the cereal is stale). The manager & another lady have came out to the parking lot to ask me if I had a room also, and told me I couldn't walk around while on the phone.That the other guest think I don't have a room here...? I think they just profiled me. I've been staying here over a month & all this still occurs.

Not bad for a one night stay. Room was clean enough and staff was friendly enough.Room smelled of skunk **** house phone broken.Coffee maker broken. Restaurants and convenience store nearby.Property needs a good bit of repair. Then again this isn't a vacation resort and the price was low. The staff did their best with what they had.

Overall, we had a decent stay with no issues. However, at least some of the front desk staff have real attitude problems. They are very condescending and seem irritated that they have to deal with their guests.

Photo on website is out of date/inaccurate. Front desk staff are surly and rude at best. The listing list amenities that do not exist. No fitness room/gym, no pool. Its bare bones, stains on pillow cases, smoke from room below comes up into the ones above. Definitely would NOT recommend.

This place was was terrible, the floors were nasty, i was even afraid to take my shoes off. The pillows were in horrible shape and shouldn't have been on the bed. Would not recommend this place to anyone.

They tried to steal from me. I booked on ******* and they charged me for 2 nights upon arrival telling me it was a deposit. There’s no mention of a deposit when you book online but there are signs everywhere when you enter. It took 2 weeks and 5 calls to get it sorted. On top of that, there was mold in all the decorative picture frames. At 3:30am the first night I was there someone started revving their engine in the parking lot for 10 minutes and then peeled out. The second night I was there someone tried to enter my room at 2am. Someone dropped a crab boil plate all over the sidewalk by the stairs and it stayed there for an entire day. Housekeeping entered my room while I had a do not disturb sign on the door. The front desk staff was extremely rude. You can tell this is a trash motel by just driving by. It’s the cheapest in the bunch of hotels for a reason.

the room was pretty dirty. floors were filthy. made our feet black. bed cover had cigarette burnholes in it.

When I walked in my room it smell like smoke but overall everything was clean

This location has improved since my last visit. There was a couple of things that were missed such as I was in a nonsmoking room and my bed cover had a cigarette burn in it as well there’s was a blood stain n on the window curtain.