北方酒店(Northern Hotel)

Our king suite was great very roomy. Sheets were crisp and bed was very comfortable. Lobby is welcoming and staff very friendly.

From Valet parking to the front desk staff, staff were courteous and helpful. Rooms were very clean, and cozy. Able to walk to all of our destinations downtown.

Our tv didn’t work. I e always had issues with the TV every time we stay here. But I love this hotel so I this is the place for me

Great hotel with very friendly staff and great to have a bar and restaurant available in the hotel. Didn’t care for the parking situation but after walking through the snow and ice to get to the hotel from the parking garage we found out about the valet parking and used that for the rest of our stay.

I have stayed at this hotel multiple times in the past. Mostly on business trips. It was one of my favorite hotels out of many around the country. I stopped traveling to Billings about 4 years ago, so when I had the opportunity after all that time, I reserved the Northern. Unfortunately it has not faired well. Rooms are showing their age. Dirty, holes in the hallway walls, stains on the wallpaper, tears in lamp shades, etc. There is a parking garage next door which is convenient and supposed to be free to guests. The pass didn’t work and when I brought it up at checkout, the desk clerk said management was specific that employees were not to reimburse for the known problem. $15 a day, not a big deal, but it sealed the decision to stay somewhere else when in Billings. Sad to see, what used to be an amazing experience turned into a mismanaged property and we paid a premium to stay there.

The Northern is great for convenience of valet parking, transportation to & from airport, and the peace of mind to know your vehicle is safe with them when you're out of town. Beautiful clean hotel. Only complaint is all tv's are defaulted to fake news CNN which shows me how left they are.

As frequent patrons we stay at the Northern even when it’s more expensive. We feel that loyal customers such as ourselves should be recognized upon walking up to the desk. A system should be set up to accommodate this. Otherwise we would give the Northern 5 Star rating.

Some ass thought it was funny to bang on our door at 12:30am and wake us from a dead sleep. Also late night dinner will not happen.