比洛克西拉昆塔温德姆套房酒店

We never previously stayed at a LaQuinta and I can assure you we never will again!!! We were lied to about the room by the front desk person who got off at 3 p.m. The first room we were in, that the front desk person lied about and moved us to, appeared to have water coming up through the floor. When we entered the room water was puddles under the bed and around two sides of it. We cleaned it up except for the part to show the water was clear and not a mess made by our dog. When we tried to call the front desk, the room phone did not work at all not even a dial tone. While waiting for the front desk to change our room, we flushed the toilet and it was like a floodgate of water started appearing from the floor. Getting back to the front desk girl lying to us. I told her that I cannot physically climb stairs because she was telling me i would have to climb 3 flights of stairs dur to problems with the elevator. We were told that though the room would be a queen bed, instead of a king, it was not as far to walk as the elevator and it was a drive up room. Well, let me tell you, we passed the elevator on the way to the room and it was all the way to the end of the hallway. Also, from the after 3 p.m. desk clerk, who straightened out the first desk clerk's mess and who did not lie to us, we found out this LaQuinta has NO drive up rooms!!! I has prepaid our room with no mention of a fee for our dog. So, in addition, this dishonest front deskperson charges us a $25 fee for our dog. When we checked out today, my husband asked for a receipt and the dishonest front desk person told him it would be emailed to us. Honestly, at this point we do not trust that our credit card information is secure and has not been lifted. Given all of this, we will NEVER stay at any LaQuinta again and will actively discourage our friends and family from staying in any LaQuinta.

Very comfortable and convenient of the highway. Food was good

Front desk clerk charged my card again after I had already prepaid for my room. Then had to do a reversal and is tying up my funds for 3 days. She wasn’t that friendly and I’m not sure she authorized my card to run again. I hope I get my money back.

Hotel needs a large overhaul! The smell of musty mold is terrible through the building. It is obvious there is a moisture problem with in the building when you see all rust on the vents & plumbing in your room. Our in room A/C looked as though it could fall apart at any minute, while the room ended up cooling off the thermostat was not correct. The gym is not in good condition, none of the equipment is up kept & does not even have any free weights in it. The building needs cleaned from top to bottom inside & out. It is obvious that there is nothing done here to up keep the building unless needed. The outside of the building needs weeded and cleaned, large cracks in the cement around the pool area. Subpar food choices for breakfast. Safe to say if you have issues/allergies with Mold stay clear of this property!

The room we were given on the 2nd floor had cracked walls and dipped floors. I was worried that the building could collapse. They moved us to the third floor and the room was better but I couldn’t stop thinking about the condition of the structure of the building. Not to mention there were dehumidifiers throughout the hallways so I’m sure the place is filled with mold. Staff was nice but this is the worst La Quinta I have ever stayed in. It should be illegal for a place like this to be running with so many safety issues.

Quick Overnight Stay Excellent location. Very clean. Breakfast plentiful. Staff very nice and professional.