well, well, well, where to begin... firstly on arrival we was met by a rude young lady barefoot.. she seemed more bother that we had disturbed her... then later on when we returned to check in, (as we arrived early and was just leaving bags to go PB) when given keys no information about having to book in for breakfast in the morning. however we was told by another customer that he was informed the kitchen wasn't open as oven was broke. nothing too bad so far.. however a hotel in which no drinks are allowed up stairs, the bar was also closed as the staff member who works it was ill. not great when you have 3 kids with you (one autistic). both communal toilets had no lights in so kids didn't want to go bathroom alone, the shower room looked like a construction site. a few pillows had yellow stains.. looked like urine stains tbh with you.. then after we complained through *********** about all this. she lied saying we was rude because we didn't have a on suite.. we booked knowing it was communal bathrooms. we believe this is just a generic response as she would have to refund us some pennies.. I'm not one for leaving a bad review but this place has proper took the biscuit... please, please avoid.. spend that extra bit of money for a place that has all the commodities
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