This hotel should NOT be tradeing. This is a dump and unsafe place to stay. I would not recommend this place for adults never mind children to stay here. When we stayed we left early. The kitchen was closed/shut down, the bare was selling not for resale cans of beer because they had no draft, no staff wore uniforms plus our room was a joke.
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Zooey L
入住日期 2023年9月
家庭旅遊
1.0/5
發佈於 2023年9月22日
I stayed for a week of the 16th August and was served eggs and beans from the kitchen and my children and myself had diarrhea and sickness they told me the kitchen was closed as doing it up but I've later heard they was condemned by health and hygiene and if they was then me any my kids shouldn't of been served food from the kitchen. I also stayed on the 15th untill 18th as they over charged me first time round so I but to a weekend stay for my daughter birthday which was a absolute disgrace my daughter got bites from fleas and I had to try get them from her hair which caused her leg to get infected and I had stay at blackpool walk in for 4 hours to get given steroid cream due to severity of it and also she has asthma and the smell of mould was disgusting the celings and walls were covered in black mould leaks and also mushrooms growing from the carpet my son woke up to his bed being a swimming pool also I am absolutely disgusted that they can be open and charge people to stay in dangerous conditions. The hotel is servery run down as I have been coming to this hotel for over 6 years and the last 2 years have dramatically gone down hill and feel violated me and my family have expierences this. I am seeking legal advise and reported to all relevant services.
翻譯
訪客
入住日期 2023年6月
其他
2.0/5
發佈於 2023年6月2日
Bitter sweet review... We had a great half term week with the kids in Blackpool... Plenty of activities to keep the whole family entertained with beautiful weather. The hotel... You pay for what you get! If you want a cheap hotel you're going to get just that. Very run down, smelly, worn and in need of a massive face lift HOWEVER the bed sheets were clean!! That's what matters right? A few hiccups... 1 towel between 4 of us, room wasn't cleaned or hoovered and we ran out of toilet roll several times, these issues were resolved when speaking to staff who were very friendly and accommodating but seemed to clock off at 2pm. Ending on a positive... Location is great! Right next to pleasure beach and tram stop!!
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訪客
入住日期 2023年11月
其他
1.0/5
發佈於 2023年11月29日
Upset , thought it was very basic but ok when I was there, since returning my dog has flea's, which she has never had before and is a housedog, so could not have caught from anywhere else, very disappointed 😞
翻譯
訪客
入住日期 2023年11月
其他
1.0/5
發佈於 2023年11月26日
Hotel is in extreme disrepair and very very dirty, was on the top floor but wasn’t told lift was out of order till after we paid and it is very visible I’m disabled, after making it up the 3 flights of steep stairs we got to our room which was filthy, stained,damp & cold, bathroom window was hanging out, inadequate bedding,missing light fittings, we checked out at 8am but there was nobody in reception so left key in room and tried ringing 8 times all through the morning to let them know and complain but nobody answered, worst experience I’ve ever had in a hotel and only stayed as it was late and had no other choice, please please avoid at all costs, it’s really not worth the risk!!!!!
翻譯
訪客
入住日期 2023年11月
其他
3.0/5
發佈於 2023年11月1日
Would of loved the lift working as on 2nd floor music stopped at 1130 which was adequate but some drunks wanted him to carry on but our room was above and I heard it from the night before kids running up and down the three flights of stairs and banging but I think was sorted but the place is near to tram stop and pleasure beach good value for money Elvis was great with our granddaughter would come back again
翻譯
訪客
入住日期 2023年10月
其他
1.0/5
發佈於 2023年10月23日
Avoid if at all possible - hotel looks like it houses the local homeless when they have spare rooms. Rooms had broken furniture, plug in heaters which didn’t work, carpets were disgusting, mouldy bathrooms and just an all round gruesome experience. Rooms felt wet when we entered, walls were damp and the entire place smelt awful. We checked in as a group and handed the keys back after assessing the rooms. We could not stay here with children, the other guests did not look child friendly, nor was the atmosphere. This hotel is more like a hostel. Carpark convenient however we had an audience as we locked the cars and approached the hotel, left us feeling very uneasy. We were quoted £179 to stay here for 2 nights - absolutely shocking! Very close to Pleasure beach but if you want a safe clean stay this hotel is NOT for you! I would not recommend for anything other than the location and you’d probably be better off sleeping in the car.
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訪客
入住日期 2023年9月
其他
5.0/5
傑出
發佈於 2023年9月19日
The staff and the hotel was warm and welcome, cheers Bobby and the staff day and night for making us welcome, night porter and wife for friendly especially last night with the takeaway order we got it was superb...
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訪客
入住日期 2023年9月
其他
4.0/5
很好
發佈於 2023年9月14日
This hotel is good for the tram stop just over the road. The staff are very friendly and knowledgeable. The room was clean and tidy. Now the not so good. We didn’t see how disabled guests could use this hotel at all although that may be just we didn’t find ramps or anything. The hotel could definitely do with a working lift we were on the second floor and being not too fit we’re knackered by the time we got to our room. I personally believe breakfast was over priced at £5 each for toast with either jam marmalade or butter, cereal, croissants and some other pastries, some fruit or yogurt. Tea and coffee facilities in the room we asked about coffee which we were given but was told they don’t usually have coffee in the rooms. Also the coffee machine in the restaurant was £2 per cup.lastly our toilet seat was loose. We didn’t think to mention this tho
翻譯
訪客
入住日期 2023年2月
夫妻/情侶
1.0/5
發佈於 2023年2月9日
OK we booked a cheap room as just needed to stay one night and literally somewhere to sleep. Greeted by a gentleman who was wandering round who went to find someone to book us in. Tried to charge us for the free car park. I refused ! Room on 3rd floor. On way up there alarm Bells started ringing I'm in no way a snob but buckets catching water. Carpet taped down. Corridors blocked off with chairs. By the time I had pushed my asthmatic hubby up the last few stairs we embarked down the dreary narrow corridor and saw more buckets and a sign saying fire exit can't be used. Slightly worrying !! Got in the room OK bed looked clean but undentifiable stains on the carpets . Something thrown over the doors and the kettle well look at the pics ! Wasn't expecting much but the damp and mould and dirt would have finished my hubby off. Back down stairs to say thanks but no thanks stink of cigarette smoke hit us in the entrance from owner stood at front door having a cig. Crap customer service finished us off. Maybe when we saw the sign offering rooms by the day or part day for a tenner we should have been alarmed !!