布萊克威爾I-35舒眠套房酒店的評論

The first room we were given had not been recently cleaned - the carpet was dirty, the chair had crumbs in it, and there was a roach in the bathroom. We asked for a different room, and the front desk begrudgingly obliged. The second room had dirtier carpet and more dead bugs. We saw no reason to ask for another room that would probably be just as dirty, so we had to book another room. The high ratings number has to be a fluke; this hotel wouldn’t be worth $5 per night.

The hotel appeared clean initially but unfortunately a live bed bug was found on the pillow in my daughter’s bed. We took the bug to the front desk and requested a new room on a different floor which we were given by an apologetic employee. During the night a hotel employee knocked on our door at 1:30am asking if everything was ok. Apparently they had received a call saying someone was locked in the room. Unfortunately we got very little sleep during our stay.

The room was nice and beds were comfortable. My only complaint is the breakfast wasnt up to standards of other sleep inns

This looked much nicer in the pictures. The staff was super nice. The pull out couch was dirty, things under it and on the back of it. The smell of the skunk **** all night was almost unbearable.

Had truck parking and there was a restaurant in walking distance that was phenomenal! Had onsite laundry and the desk clerk even had change That is important for someone traveling with a trailer and not wanting to drive to dinner or around to get change.

We travel the entire lower 48 for our business and we always stay here when we go through Blackwell. It’s always been a wonderful experience especially for the price, except this last visit. We checked in later than we usually do. First there was no staff at the front desk. I could hear her working in the kitchen area. I rang the bell. Waited. No one coming. I rang the bell at least 4 more times. After 15 minutes, I walked toward the kitchen and called out for help. Apparently I was a bother because the employee seemed to be very annoyed that I was disrupting her other duties. Didn’t appreciate being greeted the way I was greeted. Not sure we will be back to this particular hotel

it was just ok.....carpet, paint and bth need updating. Security big issue lock on "outside" door was broken so anyone could come in at any time. Breakfast not as listed...very limited and coffee and juice machines broken. No eggs, meat, fruit, etc.

This was the second sleep in we stayed at on a road trip. This brand did not disappoint . I had my small pups with me and loved the cleanliness, updated decor, and complimentary breakfast. It had two waffle makers. One was the regularand the other 4 individual ones made together. I loved how easy it was to hop off and on I-35 with food options around.

The room was not very clean. Gross brown stuff on the wall. Sheets had stains and the shower had a Busch light can in it when we arrived. No soap was provided. Said they had essentials like toothpaste and they were out of stock.

Room was completely refilled after last cleaning, had to go to front desk and get soap and toilet paper.

What I didn't like was having to listen to the clerks politics while checking in.

Frint desk staff very nice. Hotel was clean. Bed comfortable. Toliet wasnt totally bolted to the floor so rocked a little when you sat down.

Great customer service here and very nice rooms for the money…. I stay here often!

Not clean. Missing lamp shade, only half of lights in bathhroom worked. Filthy bedspread. Trash from previous occupants stil in room. Literally no breakfast. Machines broken, no waffle mix. Coffee undrinkable.