Travelodge by Wyndham Missouri Valley

What’s worse than being directed to check in at an understaffed restaurant, with a complaining waitress only to be handed a pass key that doesn’t work (2x in a row) for a bare room with thin sheets and no blankets and upon request for accountability being told it’s all managements fault and they can’t do anything about it? Maybe the motel from hell?

Stayed for 6 nights. New computer system. Room cards would not stay charged. Had to get them re-keyed at least 5 times. Facility is old and run down, but clean. However, no one ever came to clean the room or change the sheets. Fortunately, we are not pigs.We used several plastic shopping bags to collect our trash and recyclables.

The housekeeping staff here are fantastic. They work so hard all day and into the night. I received such great service from Molly and Kim. The check in and check out process leaves a little to be desired. Not very friendly on either end.

No frills, but relatively clean and comfortable. We were visiting family nearby and needed a place to stay for the night. For the price, it's not bad. They have a unique practice of having you check in at the diner across the parking lot. The staff were very friendly. The diner is super cute and has decent food. The room was clean. The bed was comfortable. The only qualms we had were that the TV is really small, the bed doesn't have an actual comforter, just sheets and a very thin top blanket, and our showerhead was broken - the water just kind of all gushed out around where it should have been sealed in the middle...but it still made for a nice shower....just really intense water pressure. As long as they keep their prices low and the quality of their cleanliness up, we'll stay here again in the future when we're in the area.

This hotel hosts a crew that works on the Railroad. There is little in the way of amenities. There is no breakfast and check-in is at Pennies Diner. We found used towels in our bathroom and we had ants and other bugs in our room.

The property is understaffed; had to go to the restaurant next door to register, then we were told the room needed to be cleaned and had to wait 30 minutes. We were told to wait in our car until the room was cleaned and they woukd come to our car and notify us. Once the room was cleaned we then registered and we were told the computer server was down and our registration could not be processed. We asked if we could have the room key and at checkout in the morning we would finish the registration process. They said yes. The whole thing was weird and unprofessional. The same person who worked at the restaurant cleaned the room and handled the registration. One person was doing it all! It felt unsafe and had it not been so late we would have asked for a refund, but then the server was down too. I expected better service from a hotel associated with *******. The room was clean and the hotel itself was clean, but the parking lot area and entry way was creepy and dark.

Peculiar situation with this motel … there was no staff in the motel, sign said check-in was across the parking lot at the diner, staff there were very surprised we had a confirmed on-line reservation thru TripAdvisor *******, had to check with supervisor but agreed to honor our reservation. Turns out this motel is a facility catering to shift workers with UPI railroad and we saw no other general lodging guests. The facility was spotlessly clean, the workers staying there were friendly and extremely quite, but with no staff and no lights in the hallways created an eerie a**osphere. If this is more than a short-term situation perhaps this facility shouldn’t be available for on-line booking.

It was hard finding parking places for handycap persons

This hotel is small, but nicely maintained. You check in and out at the diner next door which had very friendly staff, great food, and coffee. The hotel itself was very clean, and I constantly saw staff cleaning the common areas. The room was nice, clean, comfortable, and had decent storage for clothes and luggage. The bed was clean and felt new. Overall great place and a great experience. I'd definitely recommend it. Book in advance though, they have a deal with the local railroad and fill up quick.