SureStay Plus Hotel by Best Western Blue Springs

excellent place to stay, rooms clean and fresh, service great, easy access and very friendly staff. Breakfast was much better than other places stayed.

We stayed 1 night with our dog. Had a pet fee of $35. He had a pee accident on the white comforter.... They then charged us $55 on our card and didnt explain until I called them. Dont have white sheets and comforters!!!!! This place was in a nice part of town, beds were comfortable. Breakfast was good with options. Took over 30 minutes to get into our room as key wouldnt work. Our room was pet friendly but was dirty in places.

No ac

There was breakfast but it was mostly empty and no one refilling it. When we arrived there was no one at the desk. Rang bell several times then saw a phone number to call if no one was at desk.

The room was good but everything else was just ok at best. The breakfast was meant for children only because adults wouldn't eat what they had available. The jacuzzi was ok but the bar and steps down into it could use some maninachine. The pool was ice cold like they use ice water to constantly fill it. We were in room 214 witch is in the middle of the hotel so the 3rd floor is where the dogs go and for some reason we could hear them run up and down the floor above us both days i had to call and complain about the noise because it was waking us up the first day it stopped but the second day it didn't I just fell asleep after 1am and it was still going on. The outside noise was pretty drowned out but you could still hear some traffic. Overall you get what you pay for and id stay again but know to get 1st or 3rd floor back room

Once I arrived to the property the guy behind the counter told me the only way I could check in (after I made the reservation and paid online) was if I made a $100 CASH ONLY deposit. I asked if I could pay with a card and he told me no. CASH ONLY. I don’t carry cash on me and he told me no cards allowed. I had to find an ATM in the middle of the frigid cold in Kanas City with my 7 year old son just to get my room. I’ll NEVER book with Best Western again. Oh and on top of that, the heat in my room didn’t work properly and couldn’t keep up. It was -9 degrees outside I might add. My son and I had to pull the blankets off the other bed and sleep together just to keep warm. Worst experience with a hotel in my entire life.

The hotel is run down. There was hair clogging the drain when we took a shower. The beds were uncomfortable. They will add a city tax and charge you for additional guests. Wasn't worth the price.

I know they allow dogs but they need to get the smell out better. The elevator was old.

Great place to stay! We enjoyed our stay. The only negative was i booked specifically because it had an indoor pool and the pool was so freezing cold we couldnt even really swim in it.