約翰遜城假日Staybridge Suites(Staybridge Suites Johnson City)

Overnight stay on our usual trip to the GA mountains. We have enjoyed Staybridge along with our 2 small dogs. It breaks up the 12 hour drive. We arrived 1.5 hours earlier than check in. Staybridge generously allowed us a room early. Unfortunately, they never mentioned it was a handicap room. This meant accessing the microwave on my knees and banging my head on cabinets to reach the kitchen sink. There were grab bars all over the shower. We didn’t mind at first because we were tired. Eventually, It was just depressing. I would have been better off waiting for a regular room. Anyway, it is a nice hotel; especially if you are traveling with your dog. The breakfast has never disappointed. They offered us a beer or wine and finger foods (which they do on certain evenings). It is a hospitable hotel and I highly recommend it.

The room was like a nice condo. Felt like a piece of home. The kitchen had everything you need and the bed was very comfortable. Hot breakfast they served every morning

Upon checking in we received keys for 3 different rooms that were either not cleaned or already occupied! Terrible! Isn’t this info in their computer?? We finally got a room that was vacant and they upgraded for free. I just hope no one gets a key to our room while we are gone.

Dirty. Food crumbs on kitchen floor, sticky spots on kitchen floor, hairs in shower, pee spots under toilet seat (which had been left up, so was very obvious), poop crusties inside toilet bowl. Carpet clearly not vacuumed.

The room and common areas were very clean. The breakfast was good, especially compared with other hotel buffets. The pool and workout room were fine. The hotel is non smoking, but it smells of cigarettes. The entrance is the smoking area.

I travel for job so I spend a lot of time in Holiday inns and Staybridges. So I planned a romantic get away for the night. The hotel was a complete let down.First we checked in at 3 was told come back at 4 room not clean. Go to our room and still not clean. 5:00 finally go to our room. Learn our fridge is missing the components to make ice we are told no ice machines and nothing they can do about it. Get up this morning head down to breakfast (9am) breakfast they say is until 10:30. All the paperplates are gone, they are out of juice, and the hot food displays are empty except the eggs. I am very disappointed in a place ran by Holiday Inn. I have had better service at Days Inn. I asked for a receipt and I got someone else's bill. Angela Garber as the manager you might want to talk with your staff

Staff was kinda unprofessional. They had their spouses there they was on their phones and their kids was just running around in the lobby into people and such. Overall it was clean but the beds were terrible!!

Almost everything about our stay was excellent. The only thing i would complain about is that we had to ask for towels, kleenex, toilet paper and more trash bags. The breakfast was fresh and good. The amentities were excellent including free laundry, which i was pleasantly surprised by! I would absolutely stay here again.

Upon arrival in our room it smelled like cigarette smoke. We were given another room of which I found some sort of bug that resembled a bed bug (unsure). We were then given a third room of which we found peeling paint outside of the entrance door and ceiling tiles in the hallway that you could tell had water damage.