品質酒店(Quality Inn Blytheville I-55)

Non smoking room with cigarette burns on the bed spreads, no TV control, filthy bathroom and unpleasant smells left us no alternative but to not stay there an upon leaving the hotel and we were told our money would be refunded but two weeks later there is no refund. The manager is not cooperating now when she previously said a refund would be given.

Great location. Good value. Staff is friendly. The rooms were not clean. See photos. Broken glass and trash on the grounds in the morning. Hubby forgot his key in the room. He went to the front desk, who gladly gave him another one without question. No identification, no nothing. Scary. we probably would not stay here again. We did have pets and this was adequate. It was later at night when we stopped and everything else was full or very expensive.

We came into Blytheville through the town, very run down and I thought oh no what have I booked us into. Though this is an older hotel and yes it could do with some fixing up and a paint job, inside and out, but the bed was very comfortable and quiet, though I suggest they buy new pillows I took my own in. Breakfast was not bad sausages were good, s rambled eggs usual fare, better then the Best Western we stayed in the next night. Close to a few restaurants which is a plus for us as we are hauling a travel trailer. I would stay again. The girl at the desk was great supper friendly and helpful!

This place needs renovation. The bathrooms look like they have only been painted to refresh them. The vent cover is rusty and there is no working exhaust fan, the tiles and grout are moldy and cracked, the bathtub has patches and chips. The bottom of the tub has a rubber mat permanently attached over old stained area. Electrical outlet did not work in one side of the bed.

This hotel is not worth $100. It should be more like $50 because the room I got was very old and smelly. It needs a major renovation if you're going to ask $100.

The hotel itself is just OK. It’s in need of updates, but was satisfactory for our needs. During our stay, there were huge thunderstorms which caused a power outage about 2 am. The AC was not working, so we couldn’t sleep. Nor could we watch TV or use Wi-Fi. The power was still out by morning, so no breakfast — not even some fruit or a donut. I understand that this was an Act of God. My problem is with how I was treated afterward. I called about a week later and asked for the manager. I was told she was on the phone and would call me back. I explained to the woman who took the message that we would be interested in staying at the hotel on our return trip to Iowa, but would like a discount for the amenities that we did not receive. After 4 days and no return call, I called again and got the same routine — the manager is on the phone and she’ll call you back. Apparently this is how they deal with guest’s concerns. By lying to them. Great customer service!

Came in after a long day of driving and was given a room with a king bed. Got to the room and the temperature was set at 60 and it was freezing. Went to turn on the TV and it did not work. Tried to call the front desk but the phone did not work. It was a non-smoking room but had a stale smoky smell. Called the desk and changed rooms. Was put in a smaller room with a full size bed and no offer of a lower rate—would have to talk to the manager the next day. Walked in that room and that TV remote did not work at all. Ended up changing hotels as I was not going to try any other rooms. Also, there is not an easy walkway to get to the rooms. There are large rocks on the terrace between the parking lot and the walkway down the outdoor rooms. People can park in front of the walkways to the hotel.