博伊西西部Residence Inn 酒店(Residence Inn Boise West)

This places bathroom was disgusting and I didn't realize the dirty shower curtain liner until 9 or 10 pm at night. Pee on side of toilet if something goes idk it was gross!!!

While the convenience of having two rooms and a kitchen is huge there is some work to do. The staff was very nice and accommodating. The rooms are tired and worn at best, and the attention to details was missing. For example our room reeked of petrulli oil, it smelled like a Grateful Dead Den and I asked to move rooms but there was none available. They did give us some deodorizer but the smell lingered the entire time we were there. There was a used coffee grind in the coffee pot, the body wash was near empty in one of the bathrooms, there was hair in the other bathroom, a broken mirrored closet door, no luggage stands, and we decided to run all the dishes through the dishwasher to be sure it was clean. The cabinets are worn and could use some TLC. I expect more from Marriott...........the pandemic is over and the "Covid Crutch" doesn't fly anymore. Step up and be better Marriott. We will likely do Airbnb next time.

Stay was excellent. Room was clean and in excellent repair. Everything worked and no sign of damage anywhere. Internet was easy to hook up to and had great download and upload speed. As someone there on business and needed good upload speed it was nice.

Staff customer service is above average. In spite of being next to a freeway, it was amazingly peaceful and quiet. Best breakfast bar I've ever seen-- even in higher cost hotels.

We cross the country twice a year celebrating our retirements with non-stop travels, so we know where to return and where not to. This place is a must every time we pass through Boise. It's the staff. They are perfect, they are gracious, they are efficient. Vicki at the front desk helped us plan our arrival to the room being ready -- and she does this every time we come back. Everyone is, like Vicki, so very friendly and helpful. Housekeepers are everywhere. And speaking of which, when is the last time you saw them buzzing around at 7 a.m. on a Sunday? That's the way this place operates, always hard at work getting ready to pamper to your every need., right down the afternoon's fresh-baked cookies. Breakfast is lavish -- with hot eggs, sausage, oa**eal, little fat-free milk bottles, bananas, breads and toppings. You will not go hungry. We had the sprawling 2-Bedroom (Queens)/2-Bath Suite with windows that open for a breeze. They are also screened and double-paned as these bigger suites front the freeway -- but you'd never know it with them closed. Once again, such a very, very good show by GM Cheri and her dedicated team!

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise. The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...

We’re through Boise twice a year celebrating retirements by non-stop travels and we can’t wait to get to our favorite Residence Inn. Sure, they all look the same but it’s incredible staffers like Sara and Vicki (and so many others) that make this RI stand out above all the others. You also might enjoy the afternoon cookies (not the kind out of a plastic bag, you’ll see). Breakfast has it all, from scrambled eggs to sausage and potatoes. There are yogurts, individual 2% and fat-free milks, bagels and toasts, Nutella, an array of chopped condiments for your cereal or oa**eal and the friendly “Breakfast Lady” will make your day with her warm welcome to all. Fitness room has machines and free weights, even a scale. The indoor pool is massive and there are towels galore. Lighted parking surrounds the 4-story property so you are close to your room wherever you park. Two elevators, super-fast. The only drawback — and it’s the same each time we visit — is we have to leave. As always nicely done, GM Cheri!

The check-in staff was awesome, he got us all settled in, even though we were checking in at about midnight.

Credit card reader failed and the staff had problems troubleshooting the issues. After several tries they said I had a credit card on file from previous visits and let us go to our room. I checked the charges at checkout and they were correct and I didn’t get billed twice due to the machine failure. We also wanted a room with a table instead of a bar and the staff was able to relocate us to one of those. No other issues other than these.