河畔酒店，貝斯特韋斯特至尊精選酒店(The Riverside Hotel, BW Premier Collection)

The breakfast was amazing! But the room was a let down. Expected it to be a lot more nice for how much it cost.

The hotel needs to have better service. The check in times were better during Covid. The mandatory 4 pm check in is just crazy. We have always checked in early. I don’t mind not having access to the room till after 4 pm but not check in early really. Plumbing issues I see but that day the maintenance people were very rude and not accommodating. I believe they are feed up with the hotel management in general and to showed.

Great place to stay right on the river. Nice amenities and the breakfast buffet was included. This is now our go to place to stay when visiting Boise.

It’s a great spot, within a short distance to downtown or the mall and freeway. The pool being open year round is super nice and Annie that waits on everyone at the pool couldn’t be nicer! The breakfast setup is legit too; couldn’t be happier with the stays I’ve had at Riverside!

It was a beautiful location with amazing restaurants and things to do near by definitely will be coming back!

We booked as locals for a couple's staycation and to celebrate our birthdays. The pool was amazing, jacuzzi outdoors could use more water, jacuzzi and pool indoor was awesome. Super DISAPPOINTED the sauna was not working. One staff member in the restaurant was very unaccomadating on our first morning there. Overall, we will try again..but will definitely make sure all the amenities will be up and running before booking.

Service is seriously lacking for this price point. Night check in to waitstaff were slow and unfriendly.

Hotel currently under renovation- we stayed in the “old” part, with construction mess. Check in was great- friendly clerk. Room is large, but old. Bed uncomfortable, but clean. Housekeeping left our door open all day- didn’t close all the way because door doesn’t fully close unless forced. Great location by river & winery. Would strongly advise to pass on the “free” breakfast!

Unfortunately I was here for a stay cation with my daughter on her 11th birthday. Upon arrival the staff were super friendly, checked us in early and even gave me a drink coupon and free desert. Her and I swam in the indoor pool and then made our way out to the outdoor pool. The outdoor area so dirty, there were empty cups all over, we finished swimming and went back to our room. I tried calling for room service multiple times with no answer, tried calling the front desk again not a single answer. The next morning my daughter and her friend who also was staying went to the breakfast buffet while the adults packed and loaded the car. While at breakfast the waitress was extreamly rude, when she asked where the milk was she was told "its right in front of your face", they weren't checked up on, they weren't offered any drinks, the bill was brought instantly to her and she was shuffling stuff around the table for the bill and ended up touching her food, the server tried to take her plate of food while she was still eating and when she said wait i'm still working the server rolled her eyes and walked away. My daughter called me while eating upset and in tears by how she was getting treated. By the time I was finished packing up my car and starting to head over to the buffet she came back to our room asking to just leave. Great start, horrible ending.