Staff service was great but the room I felt like it needed updated. Room 218 bathroom fan sounded like the bearing was going to fly apart, all the furniture in the room looked like it's 20 years old and beat up, and the bath tub I think should be a walk in tub in every room.
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kristy
2023年11月27日
Keycards didn’t work at one entrance; clearly room wasn’t vacuum, fridge was unplugged. Mid afternoon housekeeping kept letting doors slam so don’t plan to nap. Took about an hour for “room service” which ended up calling and saying we had a pick up ourselves @ 11:40pm! Overall, I’d stay again but not my first choice by a long shot.
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Charlene
2023年11月26日
It was dated with a stale smell. Housekeeping did not clean our room as requested. We had to ask for towels & toilet paper.
The fan in the bathroom was filthy, so it did not circulate at all.
The coffee in the lobby was cold @10:00am
It was not the standard that I am accustomed to.
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John
2023年11月14日
Has a nice common area and breakfast area, full service bar. Many hotels no longer have them, this was a welcome sight.
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Christopher
2023年11月13日
Simply not a good experience all around. Struggled to get room service. Bar service not good. Beds are way too small. I mean really they couldn’t spend the money to have queen beds instead of full size. Only positive was front desk staff where polite and friendly.
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Verified traveler
2023年11月13日
Incredible staff, very helpful. Room was very dark, especially the bathroom needs more light.
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Terry
2023年10月22日
I made reservations mouth’s ago for the tattoo convention and when we got there they said our reservations was canceled!!!!!! As a tattoo artist this sucks I won’t be back
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Xiomara
2023年9月25日
Our first visit to Virginia. We were there for a fencing tournament for our grandson. We couldn't have chosen a better hotel. We are very pleased. Definitely, our chosen hotel in Virgina for the future tournaments.
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Verified traveler
2024年2月5日
Walls are paper thin. Gym was terrible.
Would not recommend.