Not very helpful. Arrived lunchtime on a Monday. Rooms not ready so left luggage behind reception but still checked in. Not informed about hotel facilities or food. When arrived later and asked for a table in restaurant, was told it was full. Didn't offer any alternative and was told they had 129 rooms to fulfill. Went to bar in restaurant at 8.30pm and saw a few empty tables!. At 9.00pm asked for food at bar only to be told they had finished serving and kitchen was closed. Was informed at reception, room service was until 9.30pm but told this had finished too. Eventually managed to get a salad after 30 mins. Took 15 mins to be served with a drink and only when I asked. Very poor unhelpful customer service and will not be staying here again.
翻譯