I was extremely disappointed to find out that the pool and hot tub were closed when I arrived. I booked a hotel with a pool as I was traveling with my daughter and she wanted to swim. When I called the front desk the response was “well…it’s on our website”.. she offered me a discount until she realized that I prepaid through ******* so then said she could not do anything. I was also given a room that was far from clean. Hair in the shower, dirty coffee pot, crumbs on the couch and floor, dirty end table, and the air vent had a thick layer of dust and the screws were coming off the wall. The guy at the desk offered to clean for me and apologized. I’d never stay here again.
翻譯