布恩麗怡酒店(Country Inn & Suites by Radisson, Boone, NC)

Overall the hotel was good…our carpet in our room needed to be cleaned but it was fine. Bathroom was clean. Breakfast was ok..not many options but coffee was good! Staff was overall helpful. Would stay again.

Montana greeted us at check in and was very accomadating. All the staff were pleasant and helpful. Jamie was kind and helpful. The whole staff was very nice and friendly. We were very comfortable and look forward to returning. The breakfast was great. Jamie and Montana are outgoing and personable. Great stay!

Our trip was for one night only because we went up for skiing. The hotel is average in every aspect, no surprises. However, the front desk guy was very rude (I don’t know his name and certainly I won’t describe him for his physical appearance, even tho I could). The front desk lady at night was also rude: she was sleeping in the reception and got upset because I asked for hot water for the coffee/tea bar in the lobby. Room was average and cleaning was average. The only good thing is the location: in downtown Boone and close to everything.

As I was checking in to the hotel I asked the young lady at the desk NOT to charge the card on file that i used to book the room but instead to charge it on the one I handed to her. I got my keys and checked my bank account to realize that she had charged Both the card on file as well as the one I handed to her. I then had to go back to let her know of the error, i was then charged an additional fee for her mistake on top of the hotel fee. I was told the charge was a processing fee and would be removed by 2am the following morning. That same night another couple busrt through our room door because coincidentally they were given our same room and keys!! I felt unsafe and had to explain to the other guest this was the room we were given upon check in and they notified the front desk of yet another mistake. Some of the staff were just unhospitable at all. We were lied to and told a manager would help us at one point and we never saw or spoke to one. This was supposed to be a stress free birthday weekend but it was beyond upsetting!!

The hotel itself is in a great location to explore Boone. The staff was very friendly and breakfast was good. Our room was very comfortable and we loved the heart shaped jacuzzi tub.

The staff was super friendly and helpful. The property was ideal for a quick overnight trip. The breakfast was good.

Little disappointed that I had to pay 3.00 for toiletries. That should be included in the price.

Having a small kitchen in the room was wonderful. We were able to heat up our lunch leftovers for dinner. The room is large and clean and the hotel is super quiet. There was a nice fire burning in the lobby and when it snowed there were ice scrapers on the front dest to borrow to clean off your car. The entire staff was friendly and helpful. I highly recommend staying at this hotel.

The check in staff and the morning breakfast staff were extremely friendly. We had a great stay!