凱隆酒店(Plaza Inn & Suites)

This hotel was well off the "beaten trail" so I saved a bit of money compared with hotels close to the Interstate. The room was nice, but tired -- peeling paint, water stains, worn carpet, broken hair dryer. The bathroom was stocked with just one small bar of soap to serve both the sink and shower. There was no bath rug to use against the cold tile floor so I used a towel. Overall it was one of those "you get what you pay for" deals. While the hotel presents as a 3-4 star on the outside, inside it felt more like a budget motel.

It’s ok but I wouldn’t stay there again. The people who work there is difficult

Very clean. Very friendly staff. Lobby was updated and lovely. Rooms could use an upgrade, but bed was very nice.

This is an old hotel, being operated by foreign nationals who have very different and much lower standards of guest care. They advertised a full breakfast bar, ther was none. The pool was closed. There were construction materials stored in the lobby. The reception counter had a glass barrier across the entire length with small pass through slots. The receptionist was curt. There was grime in the tub and elsewhere. Several large wall patches were very rough and unfinished. The bed was so uncomfortable neither my wife or I got much sleep. I could continue …

The place was trying to fix itself up but my room had peeling paint and missing light fixtures. The pool was too chilly to use, and the rust stains in the pool didn't make it very inviting. It was also over chlorinated. It had the vibe of a run down residential hotel with no smoke smell. Won't go there again.

There seems to be a trend in the Motel business where people are buying these motels and they don't have enough money left to maintain the property. The attention to detail that the American market expects is extremely lacking. No ironing board in the room (there WAS an iron), the thumb switch on the desk lamp is gone so you have to screw the bulb in and out to activate the light. Someone paints but they miss their target and paint parts of the hinges or the floor etc. This building is beautiful though. It has so much potential but it needs a cash injection and they could get $120 a room easily.

It was ok room was clean but place is old and needs to be a little better with furniture upkeep

I want a full refund prepaid went to the property they tried to charge me for the room again outside of the incidentals but my reservation was in full

Price was good value for my needs. TV and remote were all working. Bathroom was clean, toilet worked, rest of bathroom was fine. Linens were older, but bed comforter. The room did have a musty smell, but I had Lysol.