波士頓聖十字主教座堂附近酒店

這是我第一次住在這裡，讓我留下美好的印象，進入櫃檯服務人員很親切的招呼，講解清楚，很舒適的住宿環境，離市區很近，出門採購非常方便。 早餐食物很新鮮美味，服務人員每天早上親切的問候令人倍感溫暖，我也能感受他們工作的熱情。 在波士頓地區，住宿價格很合理，我這次從trip.com訂房，很幸運的有訂到更優惠的價格，很棒的住宿經驗，下次來到波士頓，這裏是我的第一選擇。

酒店周圍沒什麼餐廳，酒店自己的餐廳提供三餐簡食，但用蘋果手機Apply pay付款成功也被銀行扣款後，餐廳財務卻顯示收不到此筆錢，不能給食物，必須再次刷信用卡才有效錢，才能給食物，導致重複被銀行扣款兩筆同樣金額，酒店財務卻説衹收到信用卡付款的那筆，感謝攜程長達9天的海外溝通，才終於有圓滿結果。酒店交通方便，有免費大巴接送機場，但需要提前一天打前台電話預約。酒店正門距離1號線地鐵步行5分鐘，酒店後門距離海邊的堤岸也是步行5分鐘，海濱堤岸的社區裏有個小超市。酒店房間裏有微波爐和冰箱，但房間設施比較舊，尤其是衞生間的馬桶和浴缸太舊了。

在medical center附近，夜裡救護車來往可能會些吵，去地鐵站有一定距離，乘坐公共交通略有不便。但酒店環境布置很不錯，乾淨整潔，設施較新。綜合來說，性價比較高。

酒店的位置很好，靠近機場。門口就有sl3路大巴車直達市區和地鐵站。交通便利。房間很大，尤其是洗手間大。配有一個沙發床。適合三囗之家甚至帶二個孩子住。西式早餐都差不多。適合來旅遊幾天的人士居住

非常滿意，離地鐵兩分鐘路程，離哈佛一站地鐵，到市中心也不遠。地下一層免費咖啡，周邊有一些餐廳比較方便。

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.

乾淨舒適。讚賞有熱食的早餐(炒雞蛋,香腸自己做華夫餅,以及糕點/麪包圈/穀物/酸奶/水果-使用機場班車。但是街上車輛有點吵。睡不好。

前台服務態度好，早餐是來美國幾家酒店中最好的，營養均衡且很頂飽。記得10點前一定把食物拿齊，過時不侯哦。房間很大，美中不足的是帶殘疾人洗浴設備的房間洗完澡漏水較多

We had a great experience at this hotel. There were 4 of us and we stayed one night. We went to see the Stones at Gillette Stadium May 30th. The hotel is really close to 495 and close enough to the stadium. I can't give you a time in minutes to get to Gillette bc the traffic on 495 is horrendous and I think it's like that all the time, not just with a big event. That aside, we got a king suite with a pullout couch. I initially had booked a room with 2 doubles but called the hotel the night before to see if I could get a bigger room. They were completely sold out but I asked about cancelations. I was told I could try calling back by noon the next day and maybe I would get lucky. The woman I spoke with then said she was going to be working anyway when we were supposed to check in, and said she would keep us in mind should a cancelation come in. When we got to the hotel, she had moved us to the larger room and didn't charge us bc of the way the situation worked out. It was awesome of her. All of the front desk people were excellent. The room was very clean, there was a small full size fridge, plenty of room for 4, clean bathroom, comfy king bed. Only negative is the pullout ******. It was maybe a full or queen but the mattress was beat and you could feel the springs/frame through it and the room did have a bit of air freshener type smell but not awful. The breakfast was the usual buffet and was decent. They tended to it regularly (and it was really busy with all the concert-goers staying there.) And the coffee was actually good! I would definitely stay here again. A big thank you to the staff that helped us.