崖屋酒店(The Cliff House Hotel)

Richard and Allison were great. Very friendly snd helpful carried our cases to the room. The housekeeper Gee was fabulous, kept our room clean every day and if we needed any extra tea and suger she was obliging. Always happy and very friendly. The dining area was grubby and worse for wear. Breakfast was pore hardly had any choice not even having fresh fruit. Didn't like the idea that you had to use the communal pot of jam and marmalade. Not hygienic. I ordered eggs on toast only to be told to get my own toast by the waiter.

The two members of staff we met were very helpful. The hotel appeared quite run down and our bathroom door did not shut. However, we were offered another room promptly . Unaware that no restaurant on a Monday or Tuesday. Breakfast disappointing - as limited choice. Apparently the hotel was waiting for delivery. One couple told there was only one egg left . It was obvious that the hotel is in the process of closing down. We should have been advised of limited options. Probably would have booked elsewhere.

We had a downstairs room which had a nice bathroom. Very quiet on our visit and not many people staying and breakfast was good

Lovely stay- impeccably clean super service from the staff. Quick and tasty breakfast service. Really comfortable room. No Nespresso machine or biscuits as advertised on website but did have kettle/tea/instant. Would still rate 5/5 due to service and comfort/cleanliness.

In morning breakfast area not prepared during hours specified. One morning was a mess as not cleaned from night before. Felt uncomfortable. Carpet and furnishing needs updating. Had to figure out how to turn on the shower due to a button in the living area. Had no one onsite to assist.

Staff went far beyond the norm, especially Alice who was so helpful and friendly and between her, Richard and other staff made us feel so welcome at the hotel. Furthermore, the position was perfect, a block away from Southbourne beach, with easy access to hotspots, especially cycling etc. Will definitely go back, especially on a Monday/Tuesday as nice and quiet…

Very friendly and helpful staff. Quick and easy walk to the sea front.

This hotel was below normal standards, the room was sufficient, clean and tidy. We stopped two nights and the room was not attended or cleaned after the first night. The problem was downstairs in the dining room at 7 pm when various key menu items were not available ie, fish and chips, chicken pies leaving and the service was nearly non existent, waiting 1/2 hour for drinks. I rated the food 2/10. Breakfast was basic on hot plates rate that at 0/10 All in all very bad experience.

Geat location a few minutes walk from a lovely beach. There were also several restaurants less than a 10 minute walk from the hotel. We had a very comfortable room that was spotlessly clean and great spacious bathroom. Breakfast was very good and there is a lovely garden if you want to sit outside and have a drink.