布拉克內爾Next附近酒店

This place is trying to be everything; and it is missing the mark. Had to check ourselves in, which didn't phase us as we are quite tech savvy. But we had booked as a Legoland package so we found someone to ask for the goody bag and the lady looked at us like we were inconveniencing her. Asked same lady about food and was told we would need to book as it gets busy - booked for 6pm. Went to the local swim park - came back (starving 5 year old in tow) only to be told there was no reservation for us. Luckily the lovely lady on the door managed to find us somewhere. Kind of wish she hadn't bothered. Food wasn't great - husband actually wouldn't eat his main. Took ages to come. Becky (I think that was her name - short bob, brown hair) was the only thing that stopped us making a proper complaint. She was brilliant, despite being rushed off her feet!! Got to the room - only one toilet roll, not even full. Used it - went to ring reception for more, no phone. There was a QR code to scan to start a chat with the reception team. Very long winded. Did it - heard nothing back. Next day put the ”Come in” sign on the door hoping they would replenish - they didn't. Breakfast was CHAOS. All crammed into a small area - absolutely no flow at all. Bread ran out twice - guests had to ask for it to be replenished. Glasses for juice were still hot from coming out of the dish washer. The food was decent - much better than the evening meal we had. If you are looking for a basic stay, this will be adequate. Comfy bed. Clean(ish - there was a boot mark on the shower floor) But customer service (apart from Becky) was non-existent. Gym. Hotel. Sports bar....... doing a lot, but doing none of them particularly well.

酒店有電梯，環境安靜舒適，房間空間可以，有個露天花園，可以在花園中的棚子用餐，服務人員態度非常積極，主動滿足顧客需要，距離溫莎堡較近，周末訂房緊張價格高 酒店旁邊沒有商店和餐廳，用餐要在酒店餐廳，餐廳食物是典型英式食物

There is a fan in the loft space above room 320 that needs servicing. The hotel team keep telling the head office team about it but they keep allowing the room to be booked. The noise is close to 90dB which is the equivalent of having a hair dryer going in your room on a loud dull hum all evening. No other rooms available.

Just returned from an overnight spa suite treat offer for one of my grandaughters 21st treats. Hotel was lovely big suite a little tired but nice. Nice spa pool and outside pool lovely used the sauna. Treatment was very good. The offer was for overnight and spa day Monday with treatment. When I phoned to check if needed to book times for treatment was tol booked in on the Sunday at 15.00 was bit confused so called back on Saturday to check why treatment was Sunday and not within the spa Monday was told that’s all we had available but you can arrive early before your check in. We arrived early and used the spa and had our treatments then checked in to our room. Glad we did as made it the spa day really on Sunday. On arrival the receptionist was hidden behind the desk lolling in her chair not very helpful. We booked a table and went down for dinner not a soul to be seen nobody behind bar or to check us in waited a while then someone came. Dinner was very nice but not a soul in the restaurant felt very peculiar no atmosphere. Evening receptionist very helpful. Breakfast was better organised. Same receptionist when we checked out as previous day to say couldn’t be bothered slumped in chair again and no good morning thank you or did you enjoy your stay. However we enjoyed ourselves and would return for a day spa but not to stay.

Booked a groupon for an ivernughtvpetcation with dinner, unfortunately the chef was ill,so we didn't get dinner. We were offered afternoon tea instead which was really nice. Our room was modern, clean and comfy and our breakfast was also very good. The hotel was incredibly quiet, possibly due to everyone eating out, but Sabrina and her staff were very friendly and they were even happy to decorate our breakfast table with items I bought as it was my partners birthday! Our dog was welcomed with a water bowl and bag of treats! Lovely place, pretty grounds, will come back, thank you.

We booked a single night's stay at this hotel to visit family in Maidenhead. The hotel was clean, comfortable and in a wonderful setting on the river. We were all made to feel welcome from the moment we arrived, Ashley on reception was friendly and made us feel at home. We only ate breakfast in the restaurant but this was enjoyed by all, including my fussy children. We will stay again on our next family visit.

以前從未住過SACO。與酒店房間相比,價格具有競爭力,但我們有雙人臥室,衣櫃裏散步,客廳,廚房,洗衣機等&一個大浴室。接待處不可能更有幫助,也有免費停車場。位置很好,旁邊是金斯米德,雖然我擔心交通噪音,但還可以,我們睡得很好。會再次入住。

位置優越,工作人員非常友好。房間很乾淨,淋浴很棒!入住的早餐包括了相當多的食物,他們還有“去”的袋子和杯子,我認爲這是一個不錯的觸摸!總體來說非常適合商務旅行!

會議設施和房間都很好。早餐很華麗。特別提到勞拉,她是10月18日Thu會議的禮賓部,然後碰巧也在週五早上爲我提供早餐。多麼棒的個人,非常細心和友好。勞拉花時間提問,聊天,看看我們的每一個需求。請傳遞團隊的謝意!