布拉加黃鬱錦香Spa酒店(Golden Tulip Braga)

Poor cleanliness and a terrible matress with broken springs.

A não voltar! Chegamos às 14.45 e dizem que o check in é só a partir das 15 mas não está pronto o quarto às 15… só depois de pedir o livro de reclamações e anulação da reserva me foi dado um quarto. Nunca o cartão do quarto funcionou sem precisar de ser trocado o colaborador da recepção da noite só me faltou chamar incompetente no dia seguinte volta a acontecer a justificação é a banda dos cartões ser velha … fiquei com a sensação que a culpa é do cliente ! A água quente o ideal é abrir 10 minutos antes do banho. Todo o hotel necessita de remodelação. Usei muito o hotel no início do ano 2000 infelizmente voltei com a família e arrependi-me. A não voltar!

Após vários emails e contactos telefónicos assumiram o compromisso de data com valor certo e condições para a realização de uma festa com 30 pessoas. Após um mês encaminham para outra pessoa que diz poder fazer a ementa, mas num sistema mais reduzido, valor aumentado, e sem condições e até restrições. Tenho pena que após ter escolhido e recomendado este espaço, única mais o volte a fazer por falta de palavra e caráter.

Local de fácil acesso, com condições para todos, desde crianças a pessoas idosas e até com limitações. Relativamente perto do centro de Braga. Piscinas interiores e exteriores, sauna, banho turco e massagens. Restaurante de bom nível, bar muito apelativo e agradável.

The room they gave us resembled a nuns cell, crab and bare. There was mould around the filthy windows and the plaster was cracked around the frames. The carpet was covered in stains as were the bases of the two single beds. The only chair was so rickety I was afraid to sit in it. We asked to be moved, we waited 30 minutes for another room that was marginally better. The walls were scuffed and chipped, the tables were loose from the walls, the chair was still rickety. The chairs on the balcony were engrained with filthy. The shower over the bath had no bottom seal so the bathroom flooded. There was one thin lumpy pillow each, no water or glasses. We didn't get an apology or an offer to move our luggage, just a shrug of the shoulders! Outside was even worse. The pool was dirty with broken paving all around. No one was swimming in it. The tennis court was awful, broken surface, cracked and dirty. The pictures of this hotel are definitely photo shopped as it looks nothing like them, it is grab, dark and miserable. Breakfast was passable. The best thing about this awful hotel is driving away from it! It is barely a 1* no way a 4* and the owners should be ashamed to list it as such.

A step back in time to the 1970’s the decor is unbelievably dated for example dark brown walls, dark green scratchy carpets, moth eaten curtains. Poor lighting throughout the hotel and insufficient charging sockets and electrical plugs.

We had a wonderful relaxing stay at the Golden Tulip. Joao and Marie and the two Victors made our stay very memorable. The staff was super accommodating and helpful for all their recommendations. The hotel was originally a Franciscan Convent, which is very unique. The hotel has huge potential… there are things that definitely need some updating and renovations, but we enjoyed our stay and slept very well. We had delicious breakfast and dinners there also. Thanks for a great getaway!

Adecuado calidad precio. Necesitas coche. Necesita una remodelación. Piscinas interior correcta. Personal muy amable y servicial. Restaurante de calidad però poco variado. Tiene campo de fútbol, cancha de tenis, piscina exterior. Es ideal para familia con niños. Desayuno correcto.

A large hotel conveniently located but clearly has seen better days. Our room had stained carpets and generally looked very tired. The tennis court had so much moss it would be dangerous. Planters beneath our balcony was full of cigarette ends. Would not return