Terrible and unacceptable experience with the owner and *******. Nobody was there to greet us, very poor communication once we got in touch with the owner. My 83 year old grandmother, who has fled the war in Ukraine, had to stand for 2 hours to wait for the owner's arrival (which never happened). We were later told there was no room available and they would not honour the confirmed and paid for ******* booking. We had to find a last-minute accommodation in a foreign country, late at night. Awful experience! Do not recommend.
翻譯