提供早餐的梅蘭酒店

「當你走出大樓時，你根本不知道機場接送點到底在哪裡。他們在電話裡只告訴我這是 1 號航站樓，3 號登機口和一輛黑色貨車。好吧，如果他們詳細說明並解釋說你要經過出租車站到長途汽車接送區，那麼晚上 11 點的壓力就會小得多。到達那裡後，確實有一輛側面印有“Nash”標誌的黑色貨車在 10 分鐘內到達。經過很短的車程（5分鐘），我們就到達了飯店。延遲入住手續可在隔壁機場飯店的接待處辦理。由於某種原因，酒店接待處旁邊的電梯無法運行（我和另一位客人試圖讓它運行） - 與此同時，一些酒店員工正在隔壁房間打電話。然後我只需扛著 23 公斤的行李爬一層樓梯就行了，但對於其他行動不便的客人來說，這會是一個問題。第二天早上返回機場的交通非常順利。總而言之，如果接機時有更清晰的指示和正常運行的電梯，乘客的體驗將會更好，但對於早上 7 點的航班來說，這仍然非常方便。」

「Well first of all I was really disappointed after the hotel staff told me that the booking was only for two adults and did not include my child and then they asked me to pay for extra bed for my child. I showed them the booking confirmation which clearly stated three person booking paid with triple suites but she still refused to check us in and said manager is not allowing her to check us in. I asked her to let me speak with the manager and explain the problem or show her the booking and but the manager said she is not ready to speak with me as they don’t entertain website booking problems. She didn’t even bother to speak with me or come and see me and ultimately I had to pay for extra person even though the booking was paid in full for a family of three. I would not recommend this hotel to anyone at all. The manager should at least have listened to me and check my booking booking confirmation」