提供早餐的宿霧酒店

這間豪華海景特大床房是我們整個行程裏訂得最貴的一間房，本以為能享受到五星級奢華酒店該有的品質，結果卻換來了一肚子氣，成了體驗最差、最讓人寒心的一間！房間硬件底子雖然沒問題，但這家酒店的入住流程和服務管理簡直是一場災難。在明知房間嚴重延遲交付、讓客人面臨超長等待的情況下，現場員工表現得極其冷漠。我們累到在正規大堂裏蹲下，那麼多工作人員竟然當沒看見，沒有任何尊重的關懷，連一句安撫、一杯歡迎飲料都沒有。一個打着高端奢華旗號的酒店，基本的服務意識卻連普通服務業都不如。房間好那是硬件，但如此差勁的服務直接毀了整個入住心情。絕對不會再來，提醒注重服務體驗的朋友千萬避坑！

NUSTAR酒店一定要住在塞布!非常時尚的地方。酒店結合優雅和現代的Wibe是理想的那些欣賞舒適的人。 這裏你感覺自己既是事件的中心,也是孤獨的。房間寬,小事,特別喜歡浴室。對於愛好者來說,這裏吃的是真正的摩特天堂32,比任何讚美都要高。 絕對是賽博的頂級!

飯店的員工有禮細心，我們十分幸運的在提前到達的情況下，不只提前入住還獲得了房間的升等。 唯一有點煞風景的是飯店有幾處似乎在整修，也有幾次看起來曾經有漏水還在修補中，確實是美中不足了。 飯店內有幾間餐廳，我們嘗試了覺得早餐和洞穴酒吧都很不錯，不過要注意，飯店再稍為偏僻的地方，（走出去附近的餐廳很少）一望無際的泳池和海灘實在舒壓，有提供免費的兒童遊戲室，也有定時的活動可以參與。 最感謝的是我在深夜時間因小孩突然發高燒尋求櫃檯的幫助，飯店立刻請了他們的護理師來協助，才讓我放下心來！ 因為他們的服務和風景，我還是很願意再次到訪。

床硬實解乏。就是運氣不好，被安排的房間轟隆隆吵死了，不是車多，是酒店頂部的什麼設備一刻不停地產生巨大噪音，我們這一片的房間估計都受影響。 太累了，躺下就不想動了，懶得找前台調換房間，一夜倒也休息得不錯。

對菲律賓的金鑽酒店千萬別有太大幻想。住過三亞豪華酒店的，估計對這裏酒店設施都會無感。當然，宿務的海還是很漂亮的，這個是得天獨厚的地理環境。其它的就別太高要求了。酒店外觀不錯，大氣，景色斐然。但是房間簡直了，3星酒店級別都沒有。設施極其老化，房間極其小，連個沙發都沒有。床0.8米2張，床軟得你睡得不腰疼才怪。如果要選，還是在薄荷島泡酒店吧，這兒不如薄荷島south palm。酒店消費還可以，國內一線價格水平。在酒店2晚沒出去，做spa吃飯。

住行政套房，乾淨、房間空間大，可要求高樓層海景，我住4613房邊間，中午後剛入住，冷氣要稍開一會就很涼，浴室空間大，沐浴乳洗髮精是檸檬草香味，床是one king很有支撐，非常舒服，冷氣超冷。沙灘有跳島行程購買（深潛），資生堂島（出海1hr自費買海鮮cp值高+沙丁魚風暴（飯店沙灘前的水域），出海很方便，不用帶乾淨衣服，回來直接回飯店沖洗，省去坐車麻煩，沙灘躺椅上耍廢看海，很享受😎，飯店旁有小便利商店營業到凌晨。島上較多韓式烤肉、活螃蟹料理，吃了三家，但紅螃蟹的比較小隻肉不飽滿，比較不推，但口味很讚，unclejack很推！渡假村住的很舒服，很有渡假風，我會選擇再次入住，房間有任何問題要求的，服務很迅速，這點很讚。

房間是一間類似於國內的小別墅，但是東西設施少，泳池漂亮，飯菜較單一，除非自己單點，浮潛好，但是潛導少，要預約，海很漂亮，服務員都熱情！

我在宿霧枕頭飯店度過了一段美好的時光，從熱情的入住到豪華的客房，一切都是一流的。我為我的父母和我和我的伴侶預訂了 2 間房間。我和父母的房間都很寬敞、乾淨，而且可以看到令人驚嘆的城市景觀。床非常舒服，浴室配備了豪華的設施。 飯店內的餐廳供應美味的早餐，七樓的屋頂非常適合放鬆或喝咖啡，或在令人驚嘆的景色中抽煙。地理位置極佳，步行即可到達商店和景點。 工作人員很友好，很細心，確保滿足我的所有需求。唯一的缺點是停車場太滑，我走向汽車時差點摔倒，為了安全起見，停車場肯定可以改進一下。但就體驗品質而言，這是值得的。

雖然地處偏遠，但這是一家非常漂亮、舒適的飯店。員工效率高，服務品質高，簡直難以置信這是在菲律賓。食物也很美味，所以我每天都去。游泳池也很有趣。

I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy. My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi. To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark. The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering. Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out. My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner. My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A. I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.