阿爾比恩皇家酒店(Royal Albion Hotel)

Was not able to check into booked room due to overbooking. Sent to another room. No shower Curtain. Tiles missing off the bathroom floor. No toiletries. Window was locked shut. Lights were not working at all in main room. Cream bodily fluid stain across dark red bedspread on one of the twin beds made me and the staff member gag when I complained to them. Room had not been vacuumed. DIY rubble left on the couch. They couldn't move me until the next day to a different room so I was unable to shower and the room was terribly hot and stuffy. Awful start to the holiday. I did receive a prompt response to my online complaint after I returned home and an offer of a free upgrade and 10% refund. Location is great, but some rooms don't have windows and no air con throughout. Generally shabby and needs a good facelift. Doggie Friendly but bring all your own stuff as no bowls, treats or beds provided in the rooms. Staff are friendly and do their best. housekeeping sub standard.

Well... the hotel was meant to be a great cheap night.. but the room wasn't worth the money one bit Mould In bathroom Staff usless Broken walls damaged decor broken bed Windows basically wouldn't open unless forced broken toilet seat Dirty bedding I paid £99.15 for this room and was robbed 😤 I want a part refund or a full refund for my stay but can't get in touch with anyone from the hotel because it costs you to ring them 🙃 I won't be staying here again