So sad such a good hotel has gone bad. After many years of staying here . It is under new management with zero customer service. On the multiple time we have stayed here in the villa we have always had daily room service and fresh fluffy white towels & face washers. I have even written praising reviews on stays here . But we will not be returning here again. Gone are the daily room service and fluffy towels and face washers. Now it is room service on a 4th night & thin small white towels & one even had a hole in it and no face washers. The blind in the kitchen was broken the corner & had not been replaced. In the bathroom the shower head would keep falling down. The shampoo & conditioner dispenser on the wall were empty. A once full hotel was very empty too, so obviously other people have voted with there feet & wallets. When I spoke to the office attendant & asked if our room service was going to be done like the past I found her manner rude & blunt and she directed me to a cupboard where I could help myself to some fresh towels.
The hotel has the potential to be good but for me, it missed the mark. I can overlook the decor as I feel this can be a personal thing. The room itself is satisfactory - the bed was a king, shower pressure was excellent, had a small fridge and ironing board. The airconditioner is good (but noisy) and there is a lot of light that comes in from the main corridor at night (tip: put a towel against the door to block the lightl). I requested a quiet room and one away from the elevator. Unfortunately I got a room next to the elevator and the room directly opposite me had music playing which I could hear from my room. Most rooms seem to look out on to the carpark/entrance. During the middle of the night (1am/2am) people would sit out the front and have a cigarette but the conversation could be heard from the room. Overall, I found it to be very noisy and disruptive to sleep (which is very important to me).Very limited food options from the hotel but if you have Uber Eats, there are lots of food place near by. Would I stay here again - not at this stage.
坐落於布里斯班南郊的羅克利國際汽車旅館(Rocklea International Motel),會讓您在布里斯班 擁有別樣的體驗,開展一段難忘的旅行。 酒店地理位置優越,駕車至公園路車站僅需6km 。酒店佔盡地理之宜,Oxley Creek Common、Sherwood Arboretum和格里菲斯大學離此都很近。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。酒店的會議廳將熱情的服務與專業的素質完美地結合在一起。提供乾洗服務,為您的旅途省心。