亞洛酒店(Yarrow Hotel)

A party was going on until midnight and I could not sleep well. The breakfast was very lovely.

Another lovely stay but disappointed in the astronomic rise in the cost of the 7 course tasting menu with wine pairings from £75 on our stay 18months ago to £130! We chose not to partake. However, great choices on the main menu and the steak was the best I’ve had in a long time. Lighting in the dining room is poor at night and we found it impossible to read the wine list on a brown background. Most of the tables are unsteady from a poor design - we had to change tables twice at breakfast or risk losing a lot of our tea into the saucer.

Excellent property, staff and service. Very clean and up to date throughout. Will stay again.

Pretty bummed on check in. I booked the room on the site about 1:45 and then we headed over to see if at 2:00 there was a chance to check in a bit early. We inquired if that was possible and we were told that not a single room was ready and that check in was 3:00. I have literally never had that happen, I've always experienced a 'I'll check to see if your room might be ready." The no rooms was not believable. Next we asked if we could sit in the bar have a drink and some sandwiches we happen to have with us and we were told 'no, you can eat outside'. England in February. Also disappointed that it wasn't clear the spa/sauna was not an amenity included at the property but an extra per person charge and needed booking. On a plus note, we did book and the private space you get with booking is so nice. When we returned after 3:00 and checked in we got to the room, few more bummer things. Bed was large and nice with two thin pillows only on it. How uninviting for that quality hotel. We found some extras. Also, no bar soap for washing hands. Have to use their little plastic shower gel for that. Another plus note, breakfast was really nice and hearty and staff very accommodating.

Beautiful room, attentive staff, lovely spa treatments, good food and plenty of parking. Highly recommended

We were very much impressed with The Yarrow. The facilities, the staff and the breakfast were all excellent. I would highly recommend it!

Disastrous Experience: Unprofessional Receptionist and Lazy Breakfast Staff I recently had the misfortune of staying at this local hotel that, unfortunately, only caters to locals. My two-night reservation made through ******* turned into a nightmare thanks to the abysmal service provided by the receptionist and breakfast staff. Upon arrival at the hotel, I inquired about an early check-in, as ******* had informed me that it would cost £10 to check in at 12pm instead of 3pm. However, when I approached the receptionist at 12:53pm, she insisted that the early check-in would cost £30 (£10 per hour). When I attempted to question her calculation, she responded with rude and dismissive behavior, showing a complete lack of professionalism. Her demeanor suggested a simple and uneducated individual who was ill-equipped to handle even basic customer inquiries. As if the receptionist's behavior wasn't enough, the experience with the breakfast staff further compounded my disappointment. The breakfast provided was incredibly basic, and even then, items were frequently running out. Despite numerous requests from myself and other guests for items to be refilled, the staff showed a blatant disregard for customer satisfaction. Their laziness and indifference only added to the frustration In conclusion, my experience at this local hotel was nothing short of disastrous. From the unprofessionalism of the receptionist to the apathy of the breakfast staff, it's c

Really lovely hotel, clean & contemporary. All staff very helpful & friendly, nothing too much trouble. Good parking & easy walk into Broadstairs Had excellent back massage in Spa which is a lovely bonus to staying here.

Lovely hotel with really friendly and helpful staff. Rooms are spacious and well maintained and the breakfast is great. This was our fourth stay and we will definitely be back again !