布朗斯維爾美洲最佳價值酒店(Americas Best Value Inn Brownsville/Padre Island Highway)

Good 🤙🏼🤙🏼

當我預訂酒店時，他們說他們有三個房間可用。當我到達酒店時，他們只剩下一個房間，而且是一間吸煙房，當我預訂時，他們從未說過任何有關吸煙房的信息。冰箱裡還有之前客人剩下的食物。淋浴間的皂液器上沒有肥皂，也沒有洗髮水或護髮素和皂液器，所以我和我的女兒最後只能在前台用水淋浴。服務員很粗魯，一點也不幫忙。我希望並祈禱我永遠不必再呆在這樣的地方，經歷這樣可怕的經歷。絕對連一美元都不值。

The staff rejected our request for an extra towel and extra pillow. There were these people staying beside my room who were fighting and making so much noise until 4-5 am. This is a very cheap and low quality motel even though the price was expensive. The worst experience I ever had.

Saw a roach upon entering the bathroom. The smoke detector was off of the wall snd had no battery to put it back on the wall. The comforter had burns in it. And the breakfast options were very limited. It didn't seem like it had been cleaned between customers and the soap dispensers were all empty.

The hotel had roaches in the room ...floor was a little on the dirty side...ac unit sounded like a camaro...the bed is not good for cardio made too much noise

We booked a reservation and when we called to confirm our booking. The hotel personnel told us we didn’t have a booking so we had to go somewhere else last minute. However, they charged us a no-show fee. Never experienced this from a hotel ever. Will never try to stay there again.

I didn’t like that I was asked to pay for a copy of my receipt; the key lock card for the door didn’t work very well. Sometimes it would take 5 min to get the door opened.

The mirror had a crack in the room, the remote was sticky and nothing would clean it! I had to go buy clorax wipes to wipe down the room and spray Lysol for the smell. The ironing board cover was filthy with some brown stains. The towels smelt horrible……. The property had repairs and the debris was still near parking area so we had to be careful when loading and in loading our car. We had to be careful not to step on broken tile or counter tops as we walk to surrounding restaurants……

The first thing we noticed was the floor was not swept/mopped. It was real dusty and the fixtures, bed frame etc were extremely dusty. The room had a musty smell that did not go away even after the AC was on. The ironing board had wires sticking out damaging my clothes. The mini refrigerator was dirty and the freezer was over iced. I was not expecting a five star hotel here, but I was expecting more.