黑與白公寓酒店(Black and White Apartments)

Ellos ofrecen la alberca como que si funciona y es mentira, llegas y tienen un anuncio que la alberca no funciona, para mi familia es muy importante cuando salimos de viaje, buscar un hotel con alberca techada para poder divertirse aunque el clima no sea el mejor!

Fine

This was great for an overnight stay. ****** the hot tub and pool were completely shut down. The bed was very comfortable but the pillows were not. The breakfast choices were great.

Our room was perfect! Clean and spotless, unfortunately we arrived very late and we slept in the next morning so we were unable to enjoy breakfast, so next time for sure.

Nice property with your “normal” breakfast. The room was nice and clean. The water pressure was not there and the water was luke warm at best. Otherwise very convenient to the interstate and good for a quick overnight stop!

Tried to take a shower and adjust shower head and whole pipe moved. Very lukewarm water. Pool and hot tub closed for retile. This was the whole reason we wanted to stay. Bed was comfortable

The rooms are very nice, breakfast was delicious, and they fixed the hot tub wish the lounge had been open but it was still a good stay. The woman at the desk remembered me and told me at check in the hot tub was fixed!

Aside from the beds being made, our room had NOT been properly cleaned. There was food on the counters and if the fridge, dirty utensils in the sink, someone’s underwear hanging in the shower, and the only towels were in a garbage bag on the floor in the bathroom (presumably used and dirty.) We tried to go back down to the lobby to get a new room, but the clerk was GONE. We couldn’t find an employee anywhere. Granted, we had checked in very late at 1am, but there should still be SOMEONE there. By 2am we were all so tired and our kids were already asleep in the beds, so we just went to sleep in the dirty hotel room. The next morning we found an employee and tried to remedy our situation, but they told us that we had already slept in the room and we had bought the room through a third party (*******) so there was nothing they could do. This was the worst hotel experience I have ever had.

The room was very nice but we went to use the hot tub and our key wouldn’t work so they fixed that finally got in and the hot tub was cold and murky went back to the desk and they finally told us it was out of service didn’t even apologize! Wish they would have disclosed that at booking or even at check in, or with a sign on the door!