巴勒菲爾德Treasure Trails附近酒店

在國外收到短信時,我們印象深刻,如果我們晚點入住,我們的房間就可以了。我們正在飛回來,無法保證下午3點到達那裏。必須讓家人打電話解釋。高速公路兩邊各有一個旅行者旅館。我們預訂了西行的旅館。兩者都有相同的郵政編碼。我們的衛星導航只承認東行的一側。結果是他們找不到我們的預訂。顯然這種情況發生了很多。工作人員只給我們轉了幾分鐘和幾英里的延誤。我們到達希思羅機場時遇到困難,因爲機場航站樓的變化,乘客無法取回行李,延誤了一個半小時。工作人員短缺。接近午夜到達。只有科斯塔在服務方面開放。但是,酒店的工作人員樂於助人。儘管靠近M4,情況良好和安靜。我們非常驚喜。房間乾淨,空間充足,牀舒適,咖啡製作設施歡迎。浴室很好,熱水很熱。睡得真香 很好,早餐有很多選擇,服務僅在幾碼遠的地方,但不會造成酒店的任何噪音問題。愉快的住宿。遺憾的是郵政編碼混亂 也許在網站上解釋西行服務關閉時,預訂會避免混亂,並拯救人們被帶到東行網站。當衛星導航告訴我們要通過西行服務時,我們很擔心,但不久之後又出現了另一個關閉。如果知道高速公路兩側有旅行者,我們的到來就不會那麼令人憂慮。酒店本身很好,給了我們一個舒適的夜晚。

Very comfortable and cheap, booked the room on the same day for £42. The 24hr reception desk is very helpful. Checked in late on a Saturday night and was in my room within 2 minutes. It was pleasant stay, everything was clean and would definitely come back again. And Ranjiv on reception is a good lad too

去這家酒店參加家庭婚禮,看了其他評論後,我並不期待我的住宿。我發現工作人員很友好。我們住的房間很乾淨,牀很舒服。我晚上從未聽到任何噪音。早餐有很多選擇。我們在那裏呆的時候遇到的問題,那個壞的馬桶圈沒有修理。兒子預定了一間家庭房,帶着三個孩子在11.30pm到達,發現房間有一張雙人牀和一張單人牀,唯一給他們的解決辦法是把兩張z牀擠進小房間,因爲沒有其他房間,

Very warm welcome. A really lovely and clean hotel. Good breakfast and Wi-Fi. Good parking and a beautiful garden, The service was thorough and friendly. It’s easy to reach as it’s right in the Bath Road. They only do breakfast but there’s a Beefeater steakhouse directly over the road. The hotel has no alcohol license so over the road if a swift half is needed. All rooms have hair driers and irons are available on request. We stayed in one the slightly more expensive rooms and was completely worth it. I’ll stay here in Reading when visiting family.

從預訂到結帳的卓越服務。真正定義要多走一英里,以確保我們住宿的各個方面都如預期的那樣。從高級管理層到接待處面對員工的客戶服務異常。Vivek , Catia 和 Riko .,你的精力和激情通過每一次互動滲透,是傳染性的!每個互動的工作人員都是平易近人的,在接待處特別提到 Nicola 和 Fariha ;非常有幫助和友好,同時表現得很好和專業。您對細節的清潔和關注,以及以人爲本的方法,都把我們吹走了。我們旅行得很好,但無論我們慶祝什麼事件或場合,我們都能看到自己回到您身邊。從生日,放鬆的成人只有週末,家庭休息,團隊建設週末......沒有什麼我們不相信酒店工作人員的管理。感謝您讓我們感受到Voco Reading家庭的一部分,英國這個地區最好的#IHG酒店,我們一定會回來的。爲您提供的服務物超所值!

This place is a little gem. Yes, the exterior is a bit tired as is the garden space. But... you get a level of courtesy, politeness and professionalism that is lacking at other simular hotels. Beautifuly clean and spacious room and so quiet. I am not able to sleep well in hotels usually, but I slept for 12 hrs straight through here. The restaurant and bar area are lovely and the food is good. The service is exceptional. I would like to thank Richard who was on breakfast duty for looking after me so well. Kind, friendly and attentive staff, which in my opinion, sets this hotel apart from its competitors. Free, ample parking. The whole experience was a delight and stress free. Thanks to all who made my stay great. I will defo return!

Beautiful flat in a lovely area with free parking. Ricky was super helpful with his check-in instructions. Would 100% stay again. Stayed here in September for a short visit - used as our base for travelling in to London.

excellent place and comfortable room The receptionist Sanjay was super friendly and helpful. very hygenic and ample space of parking was available Services nearby which was addon benefit we loved our 2 days stay and will surely come again soon next time ☺️